Patient Access Representative

2 weeks ago


Stony Brook, New York, United States Stony Brook Medicine Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and financial processing of patients.

Key Responsibilities
  • Support the registration and financial processing of patients in the Emergency Room and other areas of the hospital.
  • Verify patient demographic information and insurance coverage to ensure accurate billing and revenue cycle goals.
  • Communicate effectively with patients and their families to provide excellent customer service and address any concerns or issues.
  • Manage and maintain accurate and up-to-date patient records and documentation.
  • Collaborate with other departments and teams to ensure seamless patient throughput and efficient use of resources.
  • Stay up-to-date with changing regulations and policies to ensure compliance and adherence to Stony Brook Medicine's standards.
Requirements
  • Associate's degree or equivalent experience in a related field.
  • Excellent communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
  • Strong analytical and problem-solving skills, with the ability to manage multiple tasks and priorities.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Basic computer skills and proficiency in electronic medical records systems.
Preferred Qualifications
  • Bilingual or multilingual skills, with the ability to communicate effectively with patients and families from diverse backgrounds.
  • Experience working in a healthcare setting, with knowledge of medical terminology and insurance billing processes.
  • Knowledge of electronic medical records systems and ability to navigate complex software applications.
What We Offer

Stony Brook Medicine offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.



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