Patient Access Representative

2 weeks ago


Stony Brook, New York, United States Stony Brook Medicine Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at Stony Brook Medicine. As a key member of our Patient Access Services team, you will play a critical role in ensuring the smooth and efficient registration and financial processing of patients.

Key Responsibilities
  • Support the registration and financial processing of patients in the Emergency Room and other areas of the hospital.
  • Complete high-volume complex bedside patient registration and pre-arrival, pre-registration, and registration using various computer systems.
  • Verify patient demographic information, correct documentation of admission source, mode of arrival, patient type, and insurance coverage to support billing and revenue cycle goals.
  • Communicate with patients and their families in a professional and empathetic manner, providing financial guidance and assistance as needed.
  • Ensure compliance with regulatory requirements and hospital policies and procedures.
Requirements
  • Associate's degree with one year of experience in public service, public health, or a related field.
  • Excellent verbal and written communication, computing, and multi-tasking skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Qualifications
  • Bilingual in English and Spanish.
  • Healthcare insurance billing and/or hospital patient access, intake, registration experience.
  • Familiarity with medical insurance benefits and electronic medical record (EMR) systems.
What We Offer

Stony Brook Medicine offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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