Inside Sales Representative
1 month ago
At The Franklin Group, we're committed to providing exceptional customer service and building long-term relationships with our customers and employees. We're seeking a highly motivated and customer-focused Inside Sales Representative to join our team.
About the RoleThe Inside Sales Representative will be responsible for providing excellent customer service to customers entering our store, ensuring their visit is a positive and productive one. This role entails assisting customers, addressing their questions, and guiding them in finding the products they require.
Key Responsibilities- Provide exceptional customer service to customers entering the store
- Assist customers in finding the products they require
- Address customer questions and concerns in a timely and professional manner
- Work collaboratively with the sales team to achieve sales goals and objectives
- Stay up-to-date with industry trends and product knowledge to provide expert advice to customers
To excel in this role, you should possess the following attributes and qualifications:
- Customer service-minded with a focus on providing excellent customer service
- Basic knowledge of building materials or the ability to quickly learn and retain new information in this field
- Time management skills to efficiently manage multiple objectives in a fast-paced environment
- Basic computer and social media skills to support sales and customer engagement
- Problem-solving skills to independently solve problems and achieve specific objectives
- Versatility and self-motivation to work collaboratively with the team
- Continuous learning and a dedication to expanding your knowledge base and staying up-to-date with industry trends
We offer a competitive compensation package, including medical/Rx and dental insurance, 401(k), paid time off, holiday pay, disability & life insurance, and more. We're committed to investing in our employees and providing opportunities for growth and development.
If you're a motivated and customer-focused individual with a passion for building materials and customer service, we encourage you to apply for this exciting opportunity.
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