Patient Services Coordinator

2 weeks ago


Lincoln, Nebraska, United States CommonSpirit Health Full time

Explore a Rewarding Opportunity at CommonSpirit Health

Your career should be meaningful and impactful. Take the chance to become part of a leading healthcare organization dedicated to serving communities across the nation. Collaborating with dedicated professionals, you will engage in challenging yet fulfilling responsibilities that contribute to the well-being of patients and the enhancement of community health.

Key Responsibilities:

  • Efficiently manage patient check-in processes while adhering to clinic and regulatory standards
  • Handle incoming calls and route them to the appropriate departments
  • Coordinate appointment scheduling in accordance with office protocols
  • Gather precise patient and insurance details, including copayment and deductible information
  • Organize and maintain patient access materials within the electronic medical record system
  • Prepare patient files for upcoming appointments
  • Assist with patient check-out duties, including service pricing and follow-up appointment scheduling
  • Support the filing and retrieval of medical records
  • Confirm appointments for the following day and relay necessary documentation information to patients
  • Implement the Missed Appointment Policy and follow up with patients as needed
  • Carry out additional assigned responsibilities as required

Required Qualifications:

  • High school diploma or equivalent is mandatory
  • Familiarity with insurance authorization and billing processes
  • Exhibit strong customer service, communication, organizational, and time management abilities
  • Proficient in computer applications
  • Knowledge of healthcare procedures and regulatory standards
  • Demonstrate a strong work ethic and professionalism
  • Able to multitask and thrive in a fast-paced environment

Become a Vital Part of CommonSpirit Health's Mission to Provide Quality Care



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