Digital Product Management Leader

6 days ago

Sacramento, California, United States Motion Recruitment Full time
About the Role

We are seeking a highly skilled Digital Product Management Leader to join our team at Motion Recruitment. As a key member of our organization, you will be responsible for shaping and executing the digital product strategy, collaborating with cross-functional teams, and driving business growth through innovative digital solutions.

Key Responsibilities
  • Develop and articulate a clear product strategy and vision, aligning with the company's overall goals, market trends, and customer needs.
  • Lead and inspire a team of product managers and product owners, ensuring they meet key performance indicators (KPIs) while fostering collaboration with IT, EPMO, product management, marketing, and other departments.
  • Monitor the market landscape, conduct competitive analysis, and stay updated on industry trends to ensure the digital channel remains highly competitive while addressing evolving customer needs.
  • Translate customer needs and market opportunities into new or enhanced services and features, working closely with IT, Marketing, Operations, and others to generate and preserve revenue, acquire new customers, maximize profitability, and ensure customer satisfaction.
  • Successfully plan product launches by collaborating with product marketing, IT, project management, and other teams to develop go-to-market strategies, positioning, messaging, and pricing.
  • Closely collaborate with the User Experience team to build and promote a direct and modern association between the company and its customers through superb digital experiences.
  • Lead, coach, and develop the Digital Product Management team.
  • Participate in market research, validation, and white space analysis to identify opportunities for new or existing features and functionalities.
  • Partner with Marketing/Martech, IT, and other LOB stakeholders to build and effectively execute roadmaps reflected in the company's broader portfolio planning.
  • Communicate regularly with other leaders to advise and discuss strategies and action plans to promote digital adoption for self-service transactions and product acquisition.
  • Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the company's risk appetite, and ensure operational integrity and compliance with applicable regulations.
Requirements
  • Bachelor's Degree in Computer Science, Human-Computer Interaction, Design, Management Information Systems, and/or comparable experience. Master's degree highly preferred.
  • 10+ years of experience in product management, with at least 7 years in a leadership role focused on online and mobile products preferably within the financial services industry.
  • Deep understanding of the financial services e-business technologies (online and mobile banking, account opening, digital experience platforms, etc.) UX/UI and service design principles, and industry best practices.
  • Comfortable navigating between the big ideas and executional realities to create an achievable strategic product vision.
  • Biased toward action, and willing to make commitments and trade-offs with other leaders to remove impediments for your team; you are a leader obsessed with delivering value in an iterative way focusing on minimum viable product capable of succeeding in the market.
  • Possess a solid knowledge of frontend and backend technologies and frameworks commonly used to power self-service experiences.
  • Ability to translate significant volumes of information into a concise format.
  • Demonstrated strong analytical skills to identify and apply appropriate metrics to digital initiatives.
  • Vendor management experience.
  • Ability to analyze, interpret, and synthesize data.
  • Translate findings into actionable information including customer/prospects profiling and trend analysis.
  • Strong qualitative and quantitative analytical skills.
  • Ability to think creatively and strategically, but a willingness and desire to roll up your sleeves.
  • Proven ability to communicate the values of the organization and to exemplify the highest level of interpersonal, presentation, facilitation, and communication skills.
  • Proven project management skills and an ability to execute successfully on complex projects.
  • Confidence to advise senior leadership on relevant progress.
Physical Required Abilities
  • Effective oral and written communication skills required to varying levels of analytical daily tasks.
  • Must possess sufficient manual dexterity to skillfully operate standard office equipment such as a personal computer, VOIP telephone, printers, scanners, etc.
  • Required to be on call 24 hours a day, seven days a week, in order to ensure timely and appropriate resolution of any issue that may arise regarding resources under scope of responsibility.
  • Required to carry a company-supplied mobile device for trouble and emergency notification purposes.
  • Prolonged sitting throughout the workday with occasional mobility required.
  • Corrected vision within the normal range.
  • Hearing within normal range.
  • A device to enhance hearing will be provided if needed.
  • Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc.
  • Travel locally, statewide, and throughout the United States.
  • Overnight travel and evening schedules included.
  • Unusually long work hours may be required to accomplish tasks.

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