Service Appointment Specialist
2 weeks ago
As a vital member of our team, you will play a key role in managing both incoming and outgoing communications. Your responsibilities will include:
- Handling customer inquiries through calls, ensuring a seamless experience.
- Identifying and addressing customer needs, service inquiries, and concerns.
- Coordinating service appointments and managing unit drop-off schedules.
- Translating technician notes into our service database to facilitate work order creation.
We are seeking individuals for a seasonal role that may evolve into a full-time opportunity. The ideal candidate will possess:
- Previous experience in a call center environment is advantageous.
- Exceptional verbal and written communication abilities.
- Confidence in handling phone communications and managing multiple lines.
- A vibrant personality that aligns with our brand and engages customers.
- Experience in coordinating events.
- Strong computer proficiency and data entry skills.
- Adaptability to thrive in a fast-paced setting.
- A polished and professional appearance.
- Ability to successfully complete a background check and drug screening.
- Commitment to embodying the Company's Vision, Mission, and Values in all interactions.
Bish's RV is a prominent family-owned RV dealership dedicated to delivering exceptional products and services that surpass customer expectations. We strive to create a welcoming atmosphere where customers feel like part of our family business.
Our organization is currently experiencing significant growth, presenting outstanding opportunities for career advancement. We are committed to the success of each employee and foster a high-performance culture driven by our core values: Authenticity, Enjoyment, and Results-Oriented.
Employee Benefits:
We offer a comprehensive benefits package that includes:
- Medical, vision, dental, and additional supplemental coverage options.
- 401K plan with a competitive matching contribution.
- Employee discounts on products and services.
- Company-sponsored life insurance.
- Reimbursement for gym memberships.
- Opportunities for professional growth and advancement.
- Annual incentive trips for top performers.
- RV borrowing program for employees.
- A supportive and engaging team culture.
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