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Customer Service Intake Coordinator

2 months ago

Meridian, Idaho, United States ADVENTURE CLUB INSURANCE LLC Full time
Job Overview

Key Responsibilities:

  • Manage incoming and outgoing communications with clients
  • Respond to client inquiries, issues, and service requests
  • Organize service appointments and oversee unit returns
  • Interpret technician notes for accurate data entry into the service management system

Qualifications:

  • This role is seasonal with potential for full-time employment
  • Prior experience in customer service or call center environments is advantageous
  • Strong verbal and written communication abilities are essential
  • Proficient in handling phone calls and managing multiple lines
  • Experience in event planning is beneficial
  • Skilled in computer operations and data entry tasks
  • Ability to excel in a dynamic and fast-paced setting
  • Maintains a professional appearance and conduct
  • Must pass background checks and drug screenings

About Adventure Club Insurance LLC:

Adventure Club Insurance LLC is a prominent family-operated insurance agency dedicated to delivering exceptional products and services to our clients. We provide a supportive work atmosphere with numerous opportunities for professional development within the organization. Our core principles emphasize Authenticity, Enjoyment, and a Results-Driven Approach.

Employee Benefits:

  • Comprehensive benefits package
  • 401K plan with company matching
  • Employee discounts available
  • Company-sponsored life insurance
  • Reimbursement for gym memberships
  • Career advancement opportunities
  • Annual Incentive Trip for top achievers
  • RV Borrowing Program
  • Strong Team Culture

We are proud to be an equal opportunity employer and value diversity within our workforce. We welcome military veterans and their families to our inclusive workplace.