Housing Focused Case Manager

2 weeks ago


Salt Lake City Utah, United States The Road Home Full time
About The Road Home

The Road Home is a leading non-profit organization dedicated to addressing homelessness in our community. Our mission is to provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance to help individuals and families step out of homelessness and back into stable housing solutions.

Job Summary

We are seeking a compassionate and empathetic Housing Focused Case Manager to join our team. As a key member of our shelter team, you will provide trauma-informed, guest-driven case management services to individuals experiencing homelessness, with the goal of helping them achieve stable housing solutions quickly and efficiently.

Key Responsibilities
  • Provide direct, trauma-informed case management services to guests, including crisis intervention, harm reduction, outreach, ongoing assessments, goal setting, and creative problem solving.
  • Identify and engage with individuals in our Resource Centers and connect them with resources in the community that will aid in their transition into housing.
  • Work within the shelter team to identify common barriers faced by individuals in shelter and help establish strategies and procedures for addressing needs on a shelter-wide scale.
  • Collaborate with the crisis clinician and others to find ways to support individuals with mental and behavioral health barriers.
  • Attend daily open office hours as a team to interact and provide guests with resources to further their housing goals.
  • Keep accurate records, case management notes, and statistical data as required and participate in special projects as needed.
Requirements
  • Experience working with diverse and vulnerable populations is preferred.
  • Lived, work or volunteer experience preferred OR a degree in a related field.
  • Ability to move 25 pounds, stand and walk for at least an hour at a time, and drive a vehicle.
Benefits

The Road Home offers a robust, reasonably priced, and inclusive benefits plan for full and part-time employees, including health care, retirement plan, paid time off, and free training and development opportunities.



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