Account Representative
1 day ago
Olympic Industries is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and managing their expectations.
This role requires excellent communication, organizational, and problem-solving skills. You will be the primary point of contact for our clients, coordinating with internal teams to deliver products or services.
Key Responsibilities:
- Foster and maintain strong relationships with current and potential customers.
- Identify and develop new opportunities with existing customers.
- Manage all aspects of placing and fulfilling customers' orders, forecasts, and requests for quotation.
- Serve as primary contact with customers to ensure communication is maintained.
- Ensure all required customer specifications and changes are communicated and entered into the system in a timely manner.
- Some travel to customers and key suppliers as required.
- Lead proposal development activities necessary to respond to customer requests.
- Ensure maintenance of required project management information.
- Manage and review project budgets and track actual costs.
- Secure and maintain customer feedback on bid proposals, competitors, supplier ratings, and customer future business opportunities and sales growth trends.
Requirements:
- Desire and motivation to succeed in a fast-paced, growing company.
- Excellent presentation and negotiation skills.
- Strong client management skills, including interpersonal skills.
- Ability to manage multiple projects simultaneously.
- Customer focused mindset with an eye for gaining new business.
- 2 - 3 years of account management and/or project management experience in software such as JOBBOSS.
- High proficiency with computers (Microsoft Office, data entry, spreadsheets).
- Excellent attention to detail.
We are proud to be an Equal Opportunity Employer, welcoming and encouraging applications from everyone. Our company participates in E-Verify to ensure a fair and inclusive employment process.
Explore opportunities in:
- Metal Fabrication
- Production
- Metal Stamping
- Quality
- Machine Operation
- Customer Service
- Sales
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