Healthcare Customer Support Representative

2 months ago


Rancho Cordova, California, United States SuperCare Health Full time
SuperCare Health Customer Support Representative

Are you dedicated to enhancing the quality of life for individuals with chronic health conditions? SuperCare Health is seeking a Customer Support Representative to assist in delivering exceptional service to our clients. If you have a background in the medical supply sector and demonstrate outstanding customer service abilities, we encourage you to consider this opportunity.

Key Responsibilities:
  • Respond to incoming calls and faxes regarding medical equipment requests
  • Maintain ongoing communication with patients, referral sources, and team members
  • Confirm insurance coverage and eligibility for services
  • Accurately input orders into the system
  • Participate in departmental meetings and company training sessions
  • Uphold a professional work atmosphere
Qualifications:
  • Experience in the medical supply field
  • Familiarity with medical terminology
  • Detail-oriented with strong customer service skills
  • Proficient in Microsoft Word and Outlook
  • Bilingual in Spanish is preferred
Benefits Offered:
  • Comprehensive Medical, Dental, and Vision insurance
  • 401K plan and Flexible Savings Account
  • Paid Time Off and Sick Leave


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