Information and Referral Specialist

1 month ago


Newport Beach, United States Vivant Talent Full time
Job Overview

Vivant Talent is seeking a highly motivated and compassionate Information and Referral Specialist to join our team. As a key member of our support services team, you will provide direct client support, manage inquiries, and ensure individuals are connected with appropriate services.

Key Responsibilities
  • Provide emotional support and basic crisis intervention to clients.
  • Offer referrals to relevant community resources, including housing, medical, and legal support.
  • Assist clients with safety planning and connect them with internal support services.
  • Document client interactions accurately, ensuring confidentiality.
  • Collaborate with team members to ensure smooth service delivery.
  • Participate in outreach activities as needed.
Qualifications
  • High school diploma or equivalent required; college coursework in a related field is a plus.
  • Customer service or social services experience preferred; training will be provided.
  • Strong communication and interpersonal skills.
  • Basic organizational and documentation skills.
  • Bilingual (Spanish/English) is a plus.
Compensation and Benefits
  • Hourly rate: $21-$23 per hour, depending on experience.
  • Overtime pay and full health benefits provided.

We invite you to apply or submit a resume highlighting relevant experience and qualifications to careers@vivanttalent.com



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