Information and Referral Specialist
1 month ago
Vivant Talent is seeking a highly motivated and compassionate Information and Referral Specialist to join our team. As a key member of our support services team, you will provide direct client support, manage inquiries, and ensure individuals are connected with appropriate services.
Key Responsibilities- Provide emotional support and basic crisis intervention to clients.
- Offer referrals to relevant community resources, including housing, medical, and legal support.
- Assist clients with safety planning and connect them with internal support services.
- Document client interactions accurately, ensuring confidentiality.
- Collaborate with team members to ensure smooth service delivery.
- Participate in outreach activities as needed.
- High school diploma or equivalent required; college coursework in a related field is a plus.
- Customer service or social services experience preferred; training will be provided.
- Strong communication and interpersonal skills.
- Basic organizational and documentation skills.
- Bilingual (Spanish/English) is a plus.
- Hourly rate: $21-$23 per hour, depending on experience.
- Overtime pay and full health benefits provided.
We invite you to apply or submit a resume highlighting relevant experience and qualifications to careers@vivanttalent.com
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