Director of Legal Practices and Communications

5 days ago


Roanoke, Virginia, United States Charles Schwab Full time
About the Role

We are seeking a highly skilled and experienced Director of Legal Practices and Communications to join our team at Charles Schwab. As a key member of our Legal Services department, you will be responsible for developing and implementing knowledge management, training, and communications strategies to support the delivery of exceptional legal services to our clients.

Key Responsibilities
  • Develop and maintain a top-of-industry knowledge management framework to improve the delivery of legal services.
  • Prepare and deliver reporting and communications to stakeholders throughout Schwab, including the General Counsel, Executive Council, Board of Directors, and members of the Legal Services department.
  • Create training and development programs, content, and materials for both the Legal Services department and our internal clients.
  • Serve as a liaison and coordinator for knowledge management projects originating within the practice groups, ensuring timely completion, budget adherence, and high-quality results.
  • Develop and publish a knowledge repository of templates, forms, briefs, law firm memorandums, and other work product to enable attorneys to work efficiently and avoid re-inventing the wheel.
  • Communicate complex concepts simply, clearly, and effectively to all levels of employees, and coordinate and liaise with multiple departments using strong project management skills.
Requirements
  • 10+ years of experience in a Corporate legal or law firm environment with deep expertise in knowledge management concepts, solutions, and services.
  • Advanced degree (JD, MBA, Master of Library Sciences) strongly preferred.
  • Exceptional communicator with a strong ability to interact with all levels of employees, and to coordinate and liaise with multiple departments using strong project management skills.
  • People Leader experience required.
  • Expert user of PowerPoint, Tableau, and various style guides.
  • Demonstrated ability to publish clear and compelling content on a regular/frequent cadence.
What We Offer

At Charles Schwab, we are committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry. We offer a competitive benefits package that takes care of the whole you both today and in the future.



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