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Store Operations Manager

2 months ago

Bloomington, Indiana, United States BB BHF STORES LLC Full time
Job Summary

The Store Operations Manager is the leader of the individual branch location for BB BHF STORES LLC. This role performs a wide variety of functions, directing and coordinating store activities to ensure safe, professional, and profitable operations.

Key Responsibilities
  • Acquire and Maintain Customer Relationships
  • Ensure Compliance with All Applicable Federal, State, and Local Statutes
  • Manage Financial Statements and Store Reports
  • Ensure Adequate Availability of Merchandise at All Times
  • Manage Inventory and Cash Assets
  • Meet Company Standards for Quality, Customer Service, and Safety
  • Meet Sales and Revenue Goals, Implement Marketing and Growth Plans
  • Prepare Daily Work Schedules, Assign Tasks, Evaluate Employee Performance
  • Provide a Safe, Clean Environment for Customers and Associates
  • Recruit, Hire, and Train to Ensure Efficient Operations
  • Set Goals and Conduct Weekly Staff Meetings
  • Store Management
  • Train and Develop Associates
  • All Other Duties Deemed Necessary for Effective Store Management
Requirements
  • Effective Organizational Skills
  • Established Selling Skills
  • Good Communication Skills
  • Handle Multiple Priorities Simultaneously
  • Learn and Become Proficient in POS System
  • Maintain Professional Appearance
  • Must Be Able to Read, Write, and Communicate Effectively in Person and Over the Phone with Employees and Customers
  • Negotiate and Resolve Conflict
  • Plan, Organize, Delegate, Coordinate, and Follow Up Various Tasks and Assignments
  • Recognize and Solve Problems
  • Must Have Proficient Navigational Skills with a Satisfactory Driving Record and Meet Insurability Requirements
  • Regular and Consistent Attendance, Including Nights and Weekends as Business Dictates
Education and Experience

Any Combination of Education and Experience Providing the Necessary Skills and Knowledge Are Acceptable. Typical Qualifications Would Be Equivalent to:

Associate or Bachelor's Degree with Course Work in Business, Accounting, Marketing, or Management.

Two Years Experience in Retail or Other Business Emphasizing Customer Service, Account Management, or Merchandising.

General Physical Requirements

Position Routinely Requires Lifting, Loading, Moving, and Using a Dolly for Merchandise Pounds

Stooping, Bending, Pulling, Climbing, Reaching, and Grabbing as Required

Must Be Able to Traverse Multiple Flights of Stairs While Carrying Furniture, Appliance, and Electronics

Prolonged Driving and Standing

Must Be Able to Work in and Outdoors in a Variety of Climates and Weather Conditions.