Store Operations Manager

2 weeks ago


Bloomington, Indiana, United States Crumbl Cookies Full time

Crumbl Cookies presents an exceptional opportunity to be part of the leading cookie franchise in the United States. Being a part of Crumbl is not merely a job; it serves as a foundation for a prosperous career in the business realm, within a vibrant atmosphere where your work holds significance and purpose. Our employees are not just staff members; they are integral to our culture and the bedrock of our achievements.

As a Store Operations Manager, you will assume a pivotal role in the management of store operations. It is essential to adopt a mindset akin to that of a business owner. We cultivate a robust culture that champions a work-hard, play-hard ethos, emphasizing teamwork, personal development, and a family-oriented approach. Your responsibilities will encompass directing and overseeing all facets of the business, ensuring compliance with franchise standards, spearheading external sales and marketing efforts, managing budget allocations, formulating company policies, coordinating operational activities, recruiting, mentoring, and training staff, controlling operational expenses, guaranteeing outstanding customer service, enhancing processes, collaborating with suppliers, identifying growth opportunities, and monitoring financial performance.

Key Responsibilities:

  • Supervising daily operational activities
  • Engaging in baking and other daily tasks
  • Formulating and executing growth strategies
  • Training shift leaders and team members
  • Creating and managing financial budgets
  • Enhancing profitability
  • Recruiting and onboarding new team members
  • Assessing performance and productivity
  • Analyzing financial and accounting data
  • Identifying and researching growth opportunities
  • Generating reports and analyzing discrepancies
  • Managing inventory and ordering supplies
  • Scheduling employee shifts
  • Leading external sales and marketing initiatives

Qualifications:

  • At least 1 year of management experience in retail, food service, or related fields
  • Exceptional communication, leadership, coaching, and conflict resolution abilities
  • Strong commitment to customer service
  • Effective problem-solving capabilities
  • Highly organized with meticulous attention to detail
  • Proactive with a strong work ethic
  • Good interpersonal skills
  • Proficient in computer applications
  • Willingness to work flexible shifts as needed

Preferred Skills:

  • Management experience in the restaurant or food service industry
  • Food Manager Certification
  • Familiarity with the Sysco Foods ordering process

Benefits:

  • Sundays off
  • Paid time off
  • Health and dental insurance
  • Quarterly bonuses

Restaurant Type:

  • Bakery
  • Fast casual restaurant
  • Quick service and fast food restaurant

Salary: $70,000 per year

Job Type: Full time



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