Assistant Manager

6 days ago


Northampton, Massachusetts, United States Hawthorns Retirement Full time

About the Role

We are seeking an experienced hospitality professional to join our team as Assistant Manager at our luxury retirement living facility in Northampton. As Assistant Manager, you will provide support to the General Manager across all aspects of management, ensuring a safe, customer-focused, and hospitable environment for residents and visitors.

Key Responsibilities

  • Participate in the planning of all programs and requirements necessary to make the facility profitable and successful, ensuring that we are working within allocated budgets.
  • Work closely with Department Heads to ensure the effective management and smooth running of all departments in the service.
  • Maintain an enriching environment for the benefit of our residents.
  • Delegate responsibilities as appropriate to other staff members in order to meet the needs of the facility.
  • Perform, if necessary, any facility staff duties for continual operation of the facility.
  • Perform other duties as assigned by the General Manager or other Assistant Managers.
  • Keep the Regional Manager, General Manager, and other Assistant Managers informed on the status of the facility.

About You

We are looking for a highly motivated and experienced hospitality professional who is passionate about delivering exceptional customer service and creating a warm and welcoming environment for our residents.

About the Company

Hawthorns Retirement is a leading provider of luxury retirement living facilities, offering a unique concept of all-inclusive apartment living for the over 70s. Our facilities are designed to provide a safe, comfortable, and enjoyable living experience for our residents, with a range of amenities and services to support their physical, emotional, and social well-being.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and professional growth.
  • A supportive and collaborative work environment.
  • Access to ongoing training and development programs.
  • A chance to make a real difference in the lives of our residents.


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