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Food Service Assistant

2 months ago

Northampton, Massachusetts, United States Elior Group Full time

Position Overview

As a vital member of our team, the Catering Assistant plays a crucial role in ensuring a seamless dining experience for our clients and guests.

Key Responsibilities

  • Maintain cleanliness and organization of the designated area, ensuring it is well-stocked and presentable.
  • Possess a comprehensive understanding of the menu and any special promotions to effectively assist customers.
  • Oversee the operation of relevant equipment to guarantee efficient service.
  • Manage the till point during service, adhering to established procedures.
  • Handle customer complaints professionally, following company protocols.
  • Comply with COSHH, Food Safety, and Health & Safety regulations, reporting any incidents as required.

Working Hours: As needed

Desired Skills and Experience

  • A genuine passion for delivering exceptional customer service.
  • A collaborative team player.
  • Previous catering experience is preferred but not mandatory.

Employee Benefits

We offer a competitive hourly wage along with a range of benefits, including:

  • Complimentary gym membership.
  • Employee Assistance Programme.
  • Cycle to work scheme.
  • Workplace pension and life assurance.
  • 28 days of holiday (pro-rata), increasing to 31 days after two years of service.
  • Special day off for your birthday.

Why Join Us?

At Elior Group, we pride ourselves on our unique approach to catering and hospitality. Our values reflect our commitment to fostering creativity, individuality, and enjoyment in the workplace. We believe in a diverse environment that celebrates differences, promoting positive energy and collaboration.

As an equal opportunity employer, we welcome applicants from all backgrounds. Please inform us if you require any adjustments during the application process.

If you are looking to be part of a dynamic team dedicated to providing outstanding culinary experiences, we encourage you to apply.