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Hospitality Assistant

2 months ago


Northampton, Massachusetts, United States Elior Group Full time

Position Overview

As a vital member of our catering team, your role as a Catering Assistant will involve a variety of responsibilities aimed at enhancing the dining experience for our guests.

Key Responsibilities

  • Maintain cleanliness and organization of the service area, ensuring it is well-stocked and visually appealing.
  • Possess a comprehensive understanding of the menu and any special promotions to effectively communicate with customers.
  • Oversee the operation of kitchen equipment, ensuring functionality and safety.
  • Manage the point of sale system during service, adhering to established procedures.
  • Handle customer feedback and complaints with professionalism and in accordance with company protocols.
  • Comply with COSHH, Food Safety, and Health & Safety regulations, reporting any incidents as required.

Work Schedule: Flexible hours as needed.

Desired Skills and Experience

  • A genuine passion for delivering exceptional customer service.
  • A collaborative team player.
  • Previous experience in catering is advantageous but not mandatory.

Employee Benefits

We offer a competitive hourly wage along with a range of benefits, including:

  • Complimentary gym membership.
  • Access to an Employee Assistance Programme.
  • Participation in a cycle to work scheme.
  • Workplace pension and life assurance.
  • 28 days of holiday pro-rata, increasing to 31 days after two years of service.
  • Special day off for your birthday.

Why Join Us?

At Elior Group, we pride ourselves on fostering a unique workplace culture that encourages creativity and individuality. We celebrate diversity and strive to create an environment where all employees can thrive and reach their full potential.

We are committed to being an equal opportunity employer and welcome applicants from all backgrounds. If you require any adjustments during the application process, please let us know.

Join our award-winning team dedicated to providing outstanding culinary experiences. We look forward to receiving your application.