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Bakery Operations Supervisor

2 months ago

Valparaiso, Indiana, United States Family Express Full time
SUMMARY / OBJECTIVE

The Bakery Operations Supervisor is tasked with establishing and upholding systems and protocols for the procurement, storage, and preparation of all food items within the Bakery, alongside menu design and enhancement. This role aids in forecasting and financial oversight for the unit. It involves coordinating and overseeing staff concerning production, merchandising, quality assurance, and cost management; including labor scheduling, staffing, and employee development. The supervisor conducts regular inventory assessments and maintains records to ensure compliance with regulatory and accreditation standards.

This position manages the daily operations of the Bakery while safeguarding, promoting, and enhancing the Family Express brand identity. It ensures adherence to sanitation and safety standards in all relevant areas.

ESSENTIAL FUNCTIONS
  • Aligns with the company's vision and mission
  • Fosters relationships, champions the brand, and acts as a product advocate
  • Complies with company policies and guidelines
  • Develops, implements, and maintains all operational policies and procedures for the bakery.
  • Plans, directs, and oversees all food service operations and resources to achieve financial and operational objectives.
  • Communicates promptly with management and cross-functional teams regarding production adjustments.
  • Minimizes food costs through effective training, cost management, and labor optimization
  • Assists in the creation, oversight, and maintenance of financial reporting, including annual budget preparation.
  • Responsible for crafting a comprehensive strategy for new product development, product launches, promotions, pricing, and merchandising of all food service offerings.
  • Coordinates the activities of production staff in the bakery and communicates any production changes to management.
  • Oversees all bakery operations, including recruitment, coaching, training, and development of staff that aligns with company culture.
  • In collaboration with the Procurement Manager, manages the purchasing and receiving of food and supplies, while monitoring inventory levels. Ensures the health and safety of employees and the public.
  • Ensures all vendors are informed of and adhere to the Family Express vendor policy
  • Keeps accurate food production records
  • Develops recipes and production schedules that maximize customer satisfaction while minimizing ingredient and labor expenses
  • Controls inventory and procurement costs
  • Spends a portion of time managing bakery production by working on the floor as needed.
  • Maintains a safe working environment
  • Commits to continuous improvement processes
  • Reports risk-related information to management, operations, and accounting as necessary
  • Completes all scheduled performance evaluations
  • In the absence of the Quality and Safety Manager, assumes their responsibilities
  • Undertakes special projects as assigned
SUPERVISORY RESPONSIBILITY

This position supervises Bakery Team Leads and Bakery Associates.

WORK ENVIRONMENT

Requires flexibility to work all days of the week as needed. Must be able to tolerate extreme temperatures and exposure to cleaning agents.

TRAVEL

Minimal travel outside of daily visits to Family Express locations is anticipated for this role.

ROLE QUALIFICATIONS
  • Proficient in Microsoft Word, Excel, and Outlook
  • Digitally literate
  • Strong writing and communication abilities
  • High level of creativity
PREFERRED EXPERIENCE REQUIREMENTS

5 years of prior experience in food production

MINIMUM EDUCATION REQUIREMENTS

Bachelor's Degree

PREFERRED EDUCATION REQUIREMENTS

Bachelor's Degree in a business-related field

REQUIRED SKILLS
  • Situational awareness
  • Strong customer focus
  • Knowledge of food safety regulations as per the Federal Food Code
  • Understanding of profit and loss statements
  • Time management skills, including multitasking and a sense of urgency
  • Excellent interpersonal and effective written and verbal communication skills
  • High-performance team building and collaboration skills
  • Commitment to the company's mission and values
  • Ability to constructively manage conflict
  • Adaptability and openness to change
  • Analytical and problem-solving skills at both strategic and operational levels
  • Effective decision-making based on sound judgment and collaboration
  • Ability to read, write, and comprehend English
  • Extensive experience in a Production Management role relevant to the job summary
  • Strong leadership, negotiation, and strategic planning capabilities
  • Demonstrated stability and longevity in previous employment
COMPETENCIES
  • Integrity and accountability
  • Innovation and creativity
  • Adaptability and flexibility
  • Teamwork and leadership
  • Self-confidence and humility
  • Professionalism and work ethic
PHYSICAL REQUIREMENTS

While performing the duties of this position, the employee is required to sit and stand for extended periods; work shifts longer than eight (8) hours; reach, climb, balance, stoop, kneel, and crouch; communicate verbally and audibly; and utilize taste and smell. Must be able to work for extended periods in a refrigerated environment. Specific vision capabilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.