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Regional Operations Manager

2 months ago

Valparaiso, Indiana, United States Loves Travel Stops & Country Store Full time

Req ID: 445748

POSITION OVERVIEW: The Regional Operations Manager at Love's Travel Stops plays a vital role in the success of our long-term operational strategy. This position encompasses various managerial roles, including overseeing merchandising as an Area Merchandising Supervisor, managing truck care services as an Area Truck Care Supervisor, directing restaurant operations as an Area Food Supervisor, or managing overall retail functions as a District Supervisor. The primary objective is to enhance all facets of operations within a designated region.

EXPERIENCE REQUIRED:

  • Minimum of 2 years in Multi-Unit Management
  • At least 2 years of experience in Merchandising
  • 2+ years of Profit & Loss accountability across multiple locations
  • Willingness to relocate is essential

KEY RESPONSIBILITIES:

Leadership

  • Inspire the team through a clear vision and direction aligned with Love's Core values
  • Build strong partnerships with upper management and key stakeholders
  • Serve as a leader among peers in the field and at the Home Office
  • Conduct regular store evaluations and provide constructive feedback
  • Set clear expectations and ensure store teams meet all brand, performance, and behavioral standards
  • Facilitate effective conference calls and team meetings
  • Actively pursue personal learning and development opportunities

Coaching & Development

  • Recruit, hire, and nurture top management talent within the district, ensuring all positions are filled
  • Create a robust succession plan that fosters internal promotions
  • Train store management and develop tailored development plans
  • Recommend and approve salary adjustments and conduct performance reviews for management
  • Identify performance issues promptly and collaborate with the Divisional Manager and Employee Relations to formulate resolution plans

BACKGROUND CHECKS: All employment offers may be contingent upon the successful completion of a background check and/or drug screening that meets Love's standards.

TRAVEL REQUIREMENTS: Some travel may be necessary.

DIVERSITY STATEMENT: Since its inception, Love's has been dedicated to delivering exceptional customer experiences while fostering the growth of our Team Members. We cultivate a culture of respect and inclusion, welcoming individuals from diverse backgrounds, experiences, ages, races, genders, sexual orientations, religions, and abilities. Our commitment is to maintain a professional environment where everyone feels valued, promoting a diversity of thought and innovation.

Job Function(s): Operations

Clean Places, Friendly Faces. This principle has guided Love's for over 50 years and continues to shape our future. We are dedicated to serving drivers with clean, modern facilities stocked with ample fuel, food, and supplies. Love's operates two primary types of stores: our 'Country Stores' which are fueling stations with attached convenience stores, and our larger 'Travel Stops' located along interstate highways, offering additional amenities such as food from popular restaurant chains, trucking supplies, showers, and more.

Loves is an Equal Opportunity employer – M/F/Vets/Disabled.