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Business Development Associate
2 months ago
About CW Business Development
CW Business Development is a locally owned marketing and management company that specializes in client relations, customer solutions, and provides excellent customer service that allows us to continue developing our business in other local markets.
Job Summary
We are seeking an ambitious and versatile Business Development Associate to join our team. As a Business Development Associate, you will provide premium customer service and sales support across a variety of communication platforms.
Responsibilities
- Act as the primary contact for customers and really listen to their wants, interpret their needs, and advise on any solutions that may be needed.
- Assist with the development and maintenance of client relationships; this includes consulting and being a trustworthy resource for customers through the purchasing process and any time after that when needed.
- Be knowledgeable of all products and services offered including having a full understanding of the pricing of our clients.
- Participate in business development by assisting with the creation of customer service and sales strategies.
- Learn all location operations including but not limited to territory analysis, workflow/production methodology, recruiting and training procedures, client compliance, budgeting/forecasting, and personnel management.
Qualifications
- Preferred but not required is 1-2 years of customer service, business, and/or sales experience.
- Excellent written and verbal communication skills is a must within this role.
- The ability to problem-solve and be solution-oriented allows someone to excel in this position along with having strong organizational and time management skills.
- The ability to learn new clients services quickly while maintaining a professional customer service demeanor.
About the Role
Before working directly with client services, Business Development Associates will have access to entry-level training that prepares them to answer potential questions, troubleshoot topics, and suggest alternative service options. If you want to help expand business outreach, build your critical thinking skills, communicate and collaborate with teams daily, and assist in sales and marketing strategy, our Business Development Associate position fits you.
