Meat Service Counter Manager
24 hours ago
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
Our CultureAt Festival Foods, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.
Job SummaryWe are seeking a highly skilled and experienced Meat Service Counter Manager to join our team at the new Skogen's Festival Foods grocery store in Hudson, WI. As a Meat Service Counter Manager, you will be responsible for leading, coaching, and reinforcing Festival culture, guest service, and performance expectations to all Meat Service Counter Clerks.
Essential Duties and Responsibilities- Lead, coach, and reinforce Festival culture, guest service, and performance expectations to all Meat Service Counter Clerks.
- Provide consistent, thorough, and continuous training for new and current service counter associates.
- Create weekly work schedule for service counter team.
- Support teammates and positively contribute to the culture of the Meat Department.
- Provide Meat Department Manager input on counter associates for performance reviews of Meat Service Counter Clerks.
- Document violations of company policies/procedures by Meat Service Counter Clerks and advise department manager of incident.
- Ensure all department standards are being met on the meat department sales floor.
- Observe service case conditions and take action to correct areas of opportunity.
- Communicate and work collaboratively with department manager and other meat associates.
- Lead and work alongside Meat Service Counter Clerks packaging, labeling, filling, rotating and removing of product within service case.
- Maintain an adequate level of supplies by replenishing packaging and other items department items as needed.
- Contribute to the overall cleanliness of the department by organizing and sanitizing work areas, shelving, and sales floor as needed.
- Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
- Other duties as assigned.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Ability to deal tactfully and effectively with customers and all personnel.
- Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
- Complete understanding of all safety requirements and company safety policies.
- Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler.
- Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions.
- Must have WI Certified Food Manager License (Festival to reimbursement).
- Standing for extended periods of time.
- Lifting up to 80 pounds on an occasional basis.
- Frequently near moving machinery.
- Occasional exposure to extreme temperatures.
The Meat Service Counter Manager is a full-time hourly position. The work schedule may include mornings, afternoons, weekends, and holidays, with the flexibility to work evenings or overnight as needed.
Benefits Overview- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household.
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates free ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.
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