Student Life Coordinator

4 weeks ago


Laurel, Maryland, United States Capitol Technology University Full time
Job Summary

We are seeking a highly organized and detail-oriented Student Life Specialist to join our team at Capitol Technology University. The successful candidate will provide administrative support for the Office of Student Life, ensuring the smooth operation of various functions, including student accommodations, student ID cards, conduct, career services, advising, student success center, and parking.

Key Responsibilities:

  • Assist with Right Start Planning Days, including scheduling students, reserving rooms and resources, coordinating with IT Services, and proctoring exams.
  • Effectively use the student information system to prepare mail and email communications to students on various issues, including student accommodations, conduct, and Dean of Student holds.
  • Enter student information and gather data for report generation using the student information system.
  • Prepare mail merge documents using Microsoft Word for mail, email, or meeting support.
  • Provide front-line support in the Office of Student Life, responding professionally and courteously to inquiries from students, parents, faculty, administrative, and support staff.
  • Develop knowledge of university policies and procedures related to university communications, student events, orientation, and student training to respond to frequently asked questions.
  • Verify charges, payments, and adjustments made to the department credit card and prepare a monthly bill for payment with supporting documentation.
  • Draft and document typical communications to support Student Life, Residence Life, and the Conduct Facilitator.
  • Assemble mailings to support Student Life events, including room assignments, career events, and orientation.
  • Assist with event and meeting planning by scheduling meetings, distributing invitations, collecting and documenting RSVPs, ordering food, reserving rooms and resources, providing check-in support, taking notes, providing set-up and clean-up support, transcribing and distributing minutes.
  • Provide support to the Dean of Students and minimal support to the Director of Student Life and Residential Services by composing and preparing routine correspondence for signature and independently preparing recurring reports for review.
  • Provide support to the Office of Student Life by maintaining a calendar and scheduling appointments, maintaining various files and records, ordering supplies on an ad-hoc basis, troubleshooting office technology, and coordinating with IT for repairs or service.
  • Format data from surveys and database queries and distribute to key staff.

Requirements:

  • Strong knowledge of Excel, Word, PowerPoint, and ability to learn and effectively operate the Jenzabar database.
  • Two or more years of professional experience in general office practices.
  • Customer service focus and positive disposition.
  • Ability to work independently and possess proactive thinking/planning.
  • Maintain confidential information.
  • Adapt to changing demands and business decisions.
  • Excellent written and oral communication skills.
  • Flexibility and open to learning new tasks, duties, and assignments.
  • BS/BA preferred.

Physical Demands:

Ability to bend, stretch, twist, or reach within your body, arms, and/or legs. Ability to push, pull, lift, carry, or maneuver weights up to twenty-five (25) pounds independently or with assistance. Ability to stand and/or sit for extended periods. Requires repetitive motions for operating computer mouse and keyboard. Requires ability to effectively communicate on the telephone. Requires use of Computer monitor and ability to comprehend written materials.



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