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Collections Specialist

1 month ago

West Valley City, Utah, United States OneMain Financial Full time

Job Summary:

OneMain Financial is seeking a skilled Collections Specialist to join our team. As a Collections Specialist, you will be responsible for reviewing and monitoring delinquent accounts, maintaining losses at or below established guidelines, and initiating contact with customers to satisfy deficient balances.

Key Responsibilities:

  • Review and monitor delinquent accounts daily to ensure losses are maintained at or below established guidelines.
  • Properly and accurately document all account activities.
  • Initiate contact with customers to satisfy deficient balances.
  • Maintain a positive and mutually beneficial cohesion within the team.
  • May assist other related departments as required by business needs.
  • Ensure compliance with Foursight's policies & procedures as well as state and federal regulations.

Requirements:

  • Customer Service: 1 year
  • High School Diploma or GED required.
  • Exceptional customer service skills.
  • Outstanding phone and negotiation skills.

About Us:

OneMain Financial is the leader in offering nonprime customers responsible access to credit. We're dedicated to improving the financial well-being of hardworking Americans. Our growing suite of personal loans, credit cards, and other products help people borrow better and work toward a brighter future.

At OneMain Financial, we're driven by transformative digital thinking, customer-first energy, and flexible work arrangements that grow lives, careers, and our company. We're committed to an inclusive culture, career development, and impacting the communities where we live and work.

Benefits:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)