Financial Collections Specialist

4 weeks ago


Valley Park, Missouri, United States Creative Financial Staffing Full time

Collections and Credit Specialist

The Collections and Credit Specialist plays a critical role in ensuring the financial health of an organization by managing the collections process effectively. This position is responsible for monitoring and managing the company's accounts receivable to ensure timely and accurate payment of outstanding invoices.

Key Responsibilities:

  • Monitor and manage the company's accounts receivable to ensure timely and accurate payment of outstanding invoices
  • Contact customers via phone, email, and written correspondence to collect on overdue payments and negotiate payment plans as necessary
  • Investigate and resolve any disputes related to customer accounts, including working with the sales team and customers to reconcile discrepancies
  • Maintain accurate and up-to-date customer account information in the company's database and other collections software
  • Work closely with internal stakeholders to identify and implement process improvements to streamline the collections process
  • Analyze accounts receivable aging reports to identify accounts that require escalated collections efforts or legal action
  • Prepare and present reports on collections activity to senior management on a regular basis
  • Maintain a positive and professional relationship with customers while working to collect on outstanding debts
  • Assist with other accounting or administrative duties as assigned

Qualifications:

  • High school diploma or equivalent required; college (Bachelor's or Associates) degree preferred but not required
  • 2+ years of experience in collections, accounts receivable, or a related field
  • Strong communication and interpersonal skills, with the ability to negotiate payment plans and handle difficult conversations with customers
  • Ability to work independently and as part of a team in a fast-paced environment
  • Detail-oriented with strong analytical and problem-solving skills
  • Knowledge of accounting principles and practices
  • Experience working with a variety of customers, including individuals and businesses
  • Ability to maintain confidentiality of sensitive information

Work Model:

This client currently has an in-office work model, based out of their St. Louis Park location.

Compensation:

$44,000 - $50,000 annual salary



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