Front Desk Representative

2 weeks ago


Lahaina, Hawaii, United States Capital Vacations Full time
Job Title: Front Desk Agent

To succeed in this role, you will be the first point of contact for our guests, providing exceptional service and ensuring a seamless experience from check-in to check-out. Your responsibilities will include:

Key Responsibilities:
  • Registering and checking out guests, confirming reservations, and answering phone calls
  • Using a computer to input information and handle credit card transactions
  • Assisting guests with questions, problems, or concerns, and communicating with other departments as needed
  • Maintaining a tidy and operational workspace, and being responsible for uniform and nametag maintenance
Requirements:
  • High school diploma or equivalent
  • Minimum 1+ year of experience in a related field
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
Working Conditions:

This role requires working in a dynamic and fast-paced environment, with exposure to chemicals and elements of the local environment. You will be required to stand for long periods while using a computer or phone.

Capital Vacations is an equal opportunities employer and welcomes applications from diverse candidates.



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