Benefit Payment Services Representative
23 hours ago
Job Opportunity:
We are seeking a highly motivated Benefit Payment Services Representative to join our team in Newark, DE 19713. The ideal candidate will possess excellent communication skills and a commitment to superior customer service.
About the Role:
- Assist retirees with questions regarding their pension payments
- Provide support with tax forms, withholdings, and other benefits-related inquiries
- Route calls and respond to customer needs in a timely manner
Requirements:
- College degree required
- Previous call center experience a plus
- Demonstrated proficiency in Microsoft Office and internet applications
- Strong organization and time management skills
- Ability to function well in a high-volume environment and multitask
About BCforward:
BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Our strong culture and clear values have enabled us to become a market leader and best in class place to work.
Salary Information:
The estimated salary range for this position is $45,000 - $55,000 per year, depending on experience.
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