Benefit Payment Services Representative

23 hours ago


Newark, Delaware, United States BCForward Full time

Job Opportunity:

We are seeking a highly motivated Benefit Payment Services Representative to join our team in Newark, DE 19713. The ideal candidate will possess excellent communication skills and a commitment to superior customer service.

About the Role:

  • Assist retirees with questions regarding their pension payments
  • Provide support with tax forms, withholdings, and other benefits-related inquiries
  • Route calls and respond to customer needs in a timely manner

Requirements:

  • College degree required
  • Previous call center experience a plus
  • Demonstrated proficiency in Microsoft Office and internet applications
  • Strong organization and time management skills
  • Ability to function well in a high-volume environment and multitask

About BCforward:

BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Our strong culture and clear values have enabled us to become a market leader and best in class place to work.

Salary Information:

The estimated salary range for this position is $45,000 - $55,000 per year, depending on experience.



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