Community Experience Associate

3 weeks ago

Stephenson VA USA, United States Van Metre Companies Full time
Job Title: Community Experience Associate

At Van Metre Companies, we are seeking a highly motivated and customer-focused individual to join our team as a Community Experience Associate. This role is responsible for delivering an exceptional homebuying experience to potential buyers by conducting engaging tours, maximizing the potential of our CRM system, and ensuring accurate documentation.

Key Responsibilities:
  • Tour Experience: Deliver an exceptional homebuying experience by conducting engaging tours of model homes, immediate delivery homes, and the surrounding community for potential buyers.
  • Prospect Outreach: Maximize the potential of our CRM system to identify and engage with prospects who could be interested in our community.
  • Product Expertise: Demonstrate superb knowledge of the community, its products, and our construction techniques and materials.
  • Traffic Management: Ensure accurate documentation of all appointments and prospect engagement by maintaining up-to-date traffic dashboards.
  • Sales Operations: Collaborate with the Community Executive and Community Experience Manager to identify opportunities for cross-functional collaboration with the Marketing, Market Intelligence, and other teams.
  • Record Maintenance: Maintain data accuracy across our CRM, contract management solution, and buyer portal.
  • Community Appearance: Proactively maintain a tidy and presentable appearance of the community and its homes at all times.
Requirements:
  • Valid Driver's License
  • Minimum High School Diploma or equivalent
  • Proficiency with MS Word, MS Excel, Outlook, and Adobe Acrobat
  • A Realtors License is NOT required, and an active licensee will be required to inactivate their license
Benefits:
  • Salary: $70,000-76,500 annually
  • Paid Time Off: 11 paid holidays; 10 vacation days, 10 sick days, Two Volunteer Days off, Two Personal Days, Winter Break, Day off for Annual Physical, Day off for your Birthday
  • Retirement Planning: Company Matched 401(k) Retirement Savings Plan; access to retirement planning coaches
  • Wellness: Annual Wellness Reimbursement of up to $900; Free and unlimited access to TaskHuman Wellness App for yourself and your family members
Van Metre Core Values:
  • Integrity
  • Ownership
  • Respect and Dignity
  • Diversity and Inclusion
  • Teamwork
  • Community
  • Work/Life Balance

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