Community Associate

3 weeks ago

Morristown NJ USA, United States Regus Management Group, LLC Full time
About the Role

We are seeking a highly skilled and customer-focused Community Associate to join our team at Regus Management Group, LLC. As a Community Associate, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide top-notch customer service to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Manage multiple tasks and priorities, ensuring seamless day-to-day operations of the center.
  • Collaborate with the Community Manager to plan and execute networking events, promotions, and other initiatives to drive business growth.
  • Ensure accurate and timely processing of invoices, payments, and other administrative tasks.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to provide personalized support.
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction.
  • Proficiency in MS Office and other basic IT equipment.
  • Legally eligible to work in the United States and at least 18 years old.
What We Offer
  • Competitive total compensation package, including a quarterly bonus plan program.
  • Generous paid time off plans, including 11 paid company holidays per calendar year.
  • Affordable and comprehensive health care for all full-time team members.
  • A bright and inspiring work environment, with opportunities for professional growth and development.

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