Community Association Director

4 weeks ago

Birmingham AL USA, United States Associa Full time
Job Title: Community Association Manager

Associa is seeking a highly skilled and experienced Community Association Manager to join our team. As a key member of our community management team, you will be responsible for providing exceptional service to our clients and their communities.

Key Responsibilities:
  • Supervise the operation and administration of community associations, ensuring compliance with management agreements and association policies.
  • Act as the primary liaison with association boards of directors, homeowners, and vendors, providing timely and effective communication.
  • Perform administrative and management duties as requested by the board of directors, including budgeting, financial reporting, and vendor management.
  • Develop and implement community management tools, such as annual calendars, action item lists, and resolution worksheets, to ensure efficient and effective community operations.
  • Review and analyze financial reports, providing recommendations to the board of directors on budgeting and financial management.
  • Provide guidance and support to association boards and committees on major capital expenditures, ensuring alignment with community goals and objectives.
  • Monitor delinquency rates and collections processes, ensuring timely and effective resolution of account portfolio issues.
  • Attend board meetings and community events, providing updates and insights on community operations and management.
  • Prepare board packages and ensure timely distribution to association boards and committees.
  • Maintain accurate and up-to-date unit and contract files, ensuring compliance with association policies and procedures.
  • Assist association boards and committees with architectural review processes and routine inspections, ensuring compliance with community standards and regulations.
  • Manage vendor relationships, including procurement and performance evaluation, to ensure high-quality services and products.
  • Oversee Associa staff, ensuring compliance with company policies and procedures.
  • Coordinate and oversee inspections of building facilities and common areas, ensuring timely and effective resolution of issues.
  • Oversee the accounts payable process, ensuring compliance with Associa home office processes and procedures.
Requirements:
  • Proficient knowledge of Microsoft Office products, including Word, Excel, and Outlook.
  • Knowledge of communities, property, and real estate, as well as homeowners associations.
  • Understanding of the role of the association board, community association manager, and how those roles interface with homeowner requests.
  • Knowledge of typical business correspondence, including grammar, structure, punctuation, and spelling.
  • Knowledge of conflict resolution techniques and professional communication skills.
  • Self-motivated, proactive, detail-oriented, and a team player with excellent time management and prioritization skills.
Education and Experience:
  • Associates degree required; Bachelor's degree preferred.
  • 0-3 years of community association experience.

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