Community Associate

3 weeks ago


Morristown NJ USA, United States IWG Full time
About the Role

We are seeking a highly organized and customer-focused Community Associate to join our team at IWG. As a key member of our community, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring a seamless experience for our members.

Key Responsibilities
  • Provide top-notch customer service, responding to inquiries, and resolving issues in a timely and professional manner
  • Manage daily operations, including administrative tasks, inventory management, and facility maintenance
  • Collaborate with the Community Manager to plan and execute events, promotions, and marketing initiatives
  • Ensure a safe and welcoming environment for all members, guests, and staff
  • Maintain accurate records, reports, and data to support business decisions
Requirements
  • 1+ year of customer service experience, preferably in a fast-paced environment
  • Excellent communication, problem-solving, and interpersonal skills
  • Ability to work independently and as part of a team
  • Basic computer skills, including MS Office and other productivity software
  • Legally eligible to work in the country and at least 18 years old
What We Offer
  • Competitive total compensation package, including a quarterly bonus plan
  • Generous paid time off plans, including sick and vacation days
  • 11 paid company holidays per calendar year
  • Affordable and comprehensive health care for all full-time team members
  • A bright and inspiring work environment, with opportunities for growth and development
About IWG

IWG is a leading provider of workspace solutions, with a global network of over 120 countries. We are committed to delivering exceptional customer experiences and creating a community that inspires and supports our members.


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