Claims Complex Director
1 week ago
We are seeking a highly skilled Claims Complex Director to join our team at American International Group (AIG). As a key member of our claims function, you will be responsible for managing complex and high-exposure medical malpractice claims, applying best claims handling practices, and ensuring high-quality claims handling within our Healthcare Professional Liability (HPL) Claims Department.
Key Responsibilities:- Manage an active claims portfolio of complex and high-exposure medical malpractice claims, applying best claims handling practices and following company protocols.
- Investigate losses, orchestrate defense strategies for healthcare provider insureds, conduct independent assessments, and develop/implement effective litigation and action plans.
- Drive resolution of claims by collaborating with internal and external business partners to develop, own, and execute a claim resolution strategy.
- Determine the scope and extent of available coverage and vet/report complex coverage issues when conflicts arise or are conceivable.
- Achieve quality standards by effectively managing each claim to ensure that all company protocols are followed, work is accurate and timely, all files are properly documented, and claims are resolved and paid timely.
- Reports large losses and potential challenges anticipated in a given claim early and often to senior leadership.
- Prepare and present high-profile, complex information to senior leadership, customers, counsel, insureds, brokers, and others.
- Maintain full compliance with NPDB and state medical malpractice reporting requirements.
- Participate in mediations, attend trials, and occasionally conduct outside claim audits.
- 7+ years of medical malpractice/professional liability complex claims and/or complex litigation experience.
- Law Degree (J.D.) or equivalent preferred.
- Strong written and verbal communication skills, negotiation, litigation management, and interpersonal skills.
- Excellent organizational and computer skills, with the ability to work in a dynamic, challenging, and fast-paced environment.
- Demonstrated analytical and investigative mindset, critical thinking skills, and ability to make sound business decisions.
- Extensive experience in leading complex negotiations and developing resolution strategies.
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions. We are committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions, and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities, and Employee Resource Groups (ERGs).
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability, or any other legally protected categories. We consider qualified applicants with criminal histories, consistent with applicable law.
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Claims Complex Director
1 week ago
San Francisco, California, United States American International Group Full timeJob Title: Claims Complex DirectorAt American International Group, we're seeking a highly skilled Claims Complex Director to join our team. As a key member of our claims function, you'll be responsible for managing complex and high-exposure medical malpractice claims.Key Responsibilities:Manage an active claims portfolio of complex medical malpractice...
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Claims Complex Director
4 days ago
San Francisco, California, United States American International Group Full timeJob Title: Claims Complex DirectorWe are seeking a highly skilled Claims Complex Director to join our team at American International Group (AIG). As a Claims Complex Director, you will be responsible for managing a portfolio of complex and high-exposure medical malpractice claims, applying best claims handling practices and following company protocols to...
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