Computer Hardware Specialist
2 weeks ago
ER2 is seeking a skilled Computer Hardware Specialist to join our team. As an Order Fulfillment Technician, you will be responsible for identifying, evaluating, troubleshooting, testing, and repairing desktops & laptops while completing incoming orders. This is a full-time position M-F 8am-5pm.
Key Responsibilities
- Process orders promptly while maintaining high-quality standards
- Collaborate with production teams to complete equipment testing and support timely order delivery
- Conduct standardized testing on unprocessed equipment
- Repair or replace defective parts and retest devices
- Prioritize direct shipping orders, including cleaning and vinyl application
- Utilize packaging equipment to create boxes and palletize products
- Fulfill customer-specific orders while minimizing defects
- Maintain focus on exceeding customer expectations and work quality
- Perform quality checks throughout the fulfillment process
- Support and train team members as needed
- Adapt to changing priorities and communicate with Team Leaders
- Identify and address issues or obstacles faced by the team
- Maintain professional communication across various platforms
- Perform daily 3S (sort, sweep, standardize) tasks to keep the department clean
Requirements
- 1-2 yrs computer repair experience preferred
- Have the ability to problem solve
- Be able to work with little to no supervision
- Be dependable
- Have great attention to detail
- Have a desire to work in an ever-changing environment
- Willingness and capability to flex and work in other departments when needed
Physical Requirements
- The ability to lift, push, pull, or carry heavy objects as needed 50+ lbs
- Ability to work and look at a computer screen for extended hours per day
- The ability to stand in one place for extended periods of time without fatiguing
Other Requirements
- Legally authorized to work in the United States
- The ability to speak/read English fluently
- Must pass background screening. "Pass" for us is defined as no theft related felony within the past 7 years.
- Must complete drug screen upon hire
About ER2
ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com.
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