Computer Hardware Specialist

2 weeks ago


Mesa, Arizona, United States ER2 Full time
Job Summary

ER2 is seeking a skilled Computer Hardware Specialist to join our team. As an Order Fulfillment Technician, you will be responsible for identifying, evaluating, troubleshooting, testing, and repairing desktops & laptops while completing incoming orders. This is a full-time position M-F 8am-5pm.

Key Responsibilities
  • Process orders promptly while maintaining high-quality standards
  • Collaborate with production teams to complete equipment testing and support timely order delivery
  • Conduct standardized testing on unprocessed equipment
  • Repair or replace defective parts and retest devices
  • Prioritize direct shipping orders, including cleaning and vinyl application
  • Utilize packaging equipment to create boxes and palletize products
  • Fulfill customer-specific orders while minimizing defects
  • Maintain focus on exceeding customer expectations and work quality
  • Perform quality checks throughout the fulfillment process
  • Support and train team members as needed
  • Adapt to changing priorities and communicate with Team Leaders
  • Identify and address issues or obstacles faced by the team
  • Maintain professional communication across various platforms
  • Perform daily 3S (sort, sweep, standardize) tasks to keep the department clean

Requirements
  • 1-2 yrs computer repair experience preferred
  • Have the ability to problem solve
  • Be able to work with little to no supervision
  • Be dependable
  • Have great attention to detail
  • Have a desire to work in an ever-changing environment
  • Willingness and capability to flex and work in other departments when needed

Physical Requirements
  • The ability to lift, push, pull, or carry heavy objects as needed 50+ lbs
  • Ability to work and look at a computer screen for extended hours per day
  • The ability to stand in one place for extended periods of time without fatiguing

Other Requirements
  • Legally authorized to work in the United States
  • The ability to speak/read English fluently
  • Must pass background screening. "Pass" for us is defined as no theft related felony within the past 7 years.
  • Must complete drug screen upon hire

About ER2
ER2 is proud to be an equal opportunity employer. We are a diverse group of individuals from all walks of life with the unified desire to Empower Uniqueness and make a difference. All employment is decided on the basis of qualifications, merit, and business need. If you need assistance or an accommodation due to a disability, you may contact us at hr@er2.com.

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