Intake Coordinator

2 weeks ago


San Diego, California, United States Law Offices of Anna R. Yum Full time
Job Opportunity

We are seeking a highly skilled and empathetic Intake Specialist to join our team at the Law Offices of Anna R. Yum. As a key member of our client services team, you will play a vital role in creating memorable client experiences and providing exceptional support to our clients.

Responsibilities:

  • Provide top-notch telephone support to clients, conveying confidence and setting the tone for their interactions with our firm.
  • Show empathy and understanding to clients during their difficult times, putting them at ease and ensuring their needs are met.
  • Manage calendars and scheduling with precision, ensuring seamless communication and coordination with our team.
  • Demonstrate exceptional communication skills, both written and verbal, to effectively convey information and resolve client inquiries.
  • Stay organized and focused, meeting deadlines and delivering high-quality work in a fast-paced environment.
  • Proficiently use Microsoft Office and database entry to maintain accurate records and support our team's efforts.

Qualifications:

  • Ability to switch gears quickly and think on your feet, adapting to changing situations and priorities.
  • Strong work ethic and commitment to delivering exceptional results in a team-oriented environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Previous experience in customer service, sales, or a related field is a plus, but not required.

About Our Firm:

The Law Offices of Anna R. Yum is a highly reputable and fast-paced criminal defense firm dedicated to protecting our clients' future and freedom. We handle a wide range of criminal matters, from misdemeanors to serious and/or violent felonies in the Southern California area.

What We Offer:

A competitive hourly rate of $20-$25, opportunities for bonus compensation, and a dynamic work environment that values teamwork and excellence.

How to Apply:

Prepare a cover letter with no more than two paragraphs and a closing sentence, explaining why you're the ideal candidate for this role and how you can contribute to our team's success. Combine your resume and cover letter into a single PDF document and submit it to us.


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