Ocean Import Agent
2 days ago
We are seeking a highly skilled Ocean Import Agent to join our team at DPDHL. As an Ocean Import Agent, you will play a critical role in ensuring the timely and accurate movement of freight and information.
Key Responsibilities:- Coordinate and ensure timely bookings with ocean lines on behalf of customers
- Prepare import documentation, including entry into computer operations program, in accordance to country requirements
- Verify Certificate of Origin, Cargo Manifest, NAFTA Certificate, OWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
- Compliant filing of import system with US customs
- Timely completion of import documents and coordination with both customer, warehouse, ocean carriers, gateway operations, and dispatch for timely movement of cargo
- Ongoing communication with customer and overseas offices in regards to shipment movement
- Follow-up with ocean carrier to keep track of departure information and updates
- Audit charges for accuracy prior to sending to accounting for payment
- Confirm payment responsibility (depending on terms) and audit credit status if needed
- Ensure customer profiles are accurate and updated
- Exceptional customer service skills
- Detail oriented and strong follow-up skills
- Proficient with Microsoft office (Word, Excel, Outlook) preferred
- Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
- Logis Air / Cargo Wise systems knowledge is a plus
- Hazmat certification is a plus
- Total Compensation Package: We offer a competitive base salary, 401(k) with a match, Stock Purchase Plan, Medical, Vision, and Dental coverage
- 7 major holidays each calendar year, plus 8 floating holidays, and accrued vacation days
We are an equal opportunity employer and value diversity and inclusion in the workplace. We are committed to providing a work environment that is free from discrimination and harassment. If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.
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Ocean Import Agent
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