Ocean Import Agent

2 days ago


Los Angeles, California, United States DPDHL Full time
Job Title: Ocean Import Agent

We are seeking a highly skilled Ocean Import Agent to join our team at DPDHL. As an Ocean Import Agent, you will play a critical role in ensuring the timely and accurate movement of freight and information.

Key Responsibilities:
  • Coordinate and ensure timely bookings with ocean lines on behalf of customers
  • Prepare import documentation, including entry into computer operations program, in accordance to country requirements
  • Verify Certificate of Origin, Cargo Manifest, NAFTA Certificate, OWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
  • Compliant filing of import system with US customs
  • Timely completion of import documents and coordination with both customer, warehouse, ocean carriers, gateway operations, and dispatch for timely movement of cargo
  • Ongoing communication with customer and overseas offices in regards to shipment movement
  • Follow-up with ocean carrier to keep track of departure information and updates
  • Audit charges for accuracy prior to sending to accounting for payment
  • Confirm payment responsibility (depending on terms) and audit credit status if needed
  • Ensure customer profiles are accurate and updated
Requirements:
  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook) preferred
  • Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
  • Logis Air / Cargo Wise systems knowledge is a plus
  • Hazmat certification is a plus
Benefits:
  • Total Compensation Package: We offer a competitive base salary, 401(k) with a match, Stock Purchase Plan, Medical, Vision, and Dental coverage
  • 7 major holidays each calendar year, plus 8 floating holidays, and accrued vacation days

We are an equal opportunity employer and value diversity and inclusion in the workplace. We are committed to providing a work environment that is free from discrimination and harassment. If you are a motivated and detail-oriented individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.


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