Ocean Import Agent

5 days ago

Los Angeles, California, United States DPDHL Full time
Job Title: Ocean Import Agent

We are seeking a highly skilled Ocean Import Agent to join our team at DHL Global Forwarding. As an Ocean Import Agent, you will be responsible for coordinating and ensuring timely bookings with ocean lines on behalf of our customers.

Key Responsibilities:
  • Coordinate and ensure timely bookings with ocean lines on customer behalf
  • Prepare import documentation, including entry into computer operations program, in accordance to country requirements
  • Verify Certificate of Origin, Cargo Manifest, NAFTA Certificate, OWB, ITAR, Hazardous Material, Perishable, and any other documents required by the customer
  • Compliant filing of import system with US customs
  • Responsible for timely completion of import documents and coordinate with both customer, warehouse, ocean carriers, gateway operations, and dispatch for timely movement of cargo
  • Ongoing communication with customer and overseas offices in regards to shipment movement
  • Follow-up with ocean carrier to keep track of departure information and updates
  • Responsible for file level profitability
  • Audit charges for accuracy prior to sending to accounting for payment
  • Confirm payment responsibility (depending on terms) and audit credit status if needed
  • Ensure customer profiles are accurate and updated
Requirements:
  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook) preferred
  • Minimum of 2 years of Logistics / Freight forwarding industry experience preferred
  • Logis Air / Cargo Wise systems knowledge is a plus
  • Hazmat certification is a plus
Benefits:
  • Total Compensation Package:
  • We offer a competitive base salary.
  • 401(k) with a match:
  • Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.
  • Stock Purchase Plan:
  • Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group's success as shareholders.
  • Medical:
  • We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescription drugs.
  • Vision:
  • Optional coverage for eye exams, frames, and contact lenses.
  • Dental:
  • Optional coverage for preventative, major, and basic dental services.
  • Holiday / Paid Time Off:
  • The company provides paid time off for 7 major holidays each calendar year (New Year's Day, MLK Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day), plus 8 floating holidays, and accrued vacation days.

We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.

We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give. At DHL Global Forwarding, we cultivate a culture that values both respect and results, placing a strong emphasis on fostering a diverse and inclusive workforce.

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization: DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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