Sales Support Specialist

2 months ago

Miami, Florida, United States Solis Health Plans Full time

About Us:

Solis Health Plans is a pioneering Medicare Advantage Company dedicated to providing transparent, connected, and effective solutions for our members and healthcare providers. Our mission is to enhance the personal experience throughout the healthcare journey. Our team comprises skilled professionals committed to delivering exceptional service. We foster a collaborative culture where every employee is valued and success is a shared goal. For more information, please visit our company website.

Position Details:

This role is fully onsite, Monday to Friday from 8 AM to 5 PM. Bilingual proficiency in Spanish is required.

**Ideal candidates will have experience in healthcare settings and/or health sales administration.**

We offer a comprehensive benefits package starting on the first of the month following your hire date, including Medical, Dental, Vision, and a 401K plan with a 100% company match. Our organization has seen significant growth, expanding from 2,000 to over 7,000 members this year.

Position Summary:

The Sales Coordinator plays a vital role in supporting the Sales Team through effective internal and external communication and various administrative reporting tasks. This position involves assisting the sales management team in planning, developing, and implementing administrative initiatives aimed at promoting Solis Health Plans within the community and among provider and strategic partners. A successful Sales Coordinator will demonstrate meticulous attention to detail, strong organizational skills, and a customer service-oriented mindset.

Key Responsibilities:

  • Collect and analyze sales data from multiple sources to provide accurate sales trend insights.
  • Maintain an updated list of prospective sources and distribute as directed by the Director.
  • Participate in strategic sales meetings, documenting minutes as necessary.
  • Assist with agent contracting and manage reporting distribution both internally and externally.
  • Prepare and log daily appointment proposals.
  • Oversee sales and marketing supplies inventory.
  • Investigate and resolve routine sales, claims, and benefit inquiries promptly.
  • Generate various sales reports, including daily updates on processed applications.
  • Coordinate and distribute agent onboarding documents, including certification information.
  • Accurately input all paper enrollments and fax applications into the designated portal.
  • Monitor the quotas and goals of each sales team member, providing weekly reports as needed.
  • Perform additional duties as assigned.

Qualifications:

A high school diploma is required, along with at least one year of relevant experience or a combination of education and experience that provides an equivalent background. Proficiency in Microsoft applications (e.g., Excel, PowerPoint) is essential.

Performance Metrics:

  • Monthly evaluations (3-5).
  • Adherence to Department Call Metrics and Company regulations.
  • Attendance and punctuality.

What Distinguishes Us:

Become a part of Solis Health Plans as a Sales Coordinator and contribute to meaningful change in the lives of our members. At Solis, you will be part of a locally rooted organization dedicated to understanding and serving our communities. If you are looking for a purpose-driven career that offers growth and the opportunity to make a significant impact, we invite you to explore the possibilities at Solis Health Plans.

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