Product Sales Specialist

4 weeks ago


Miami, Florida, United States Floor & Decor Full time
Job Summary

We are seeking a highly motivated and customer-focused Product Sales Specialist to join our team at Floor & Decor. As a key member of our sales team, you will be responsible for providing exceptional customer service, training and developing product sales specialists, and ensuring a positive shopping experience for our customers.

Key Responsibilities

  • Train and develop product sales specialists to ensure a high level of customer service
  • Provide direction to product sales specialists to ensure a highly attentive and accurate level of customer service
  • Complete all product specialist certification courses
  • Ensure the overall merchandising, pricing and organization of the department
  • Communicate standard operating procedure direction and changes to all associates in a timely manner

Requirements

  • 1 year of customer service/sales experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
  • Excellent communication skills (verbal & written)
  • Ability to multi-task and work in a fast-paced environment

Working Conditions

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

Benefits

  • Bonus opportunities at every level
  • Non-traditional retail hours (we close at 7p)
  • Career advancement opportunities
  • Relocation opportunities across the country
  • 401k with discretionary company match
  • Employee Stock Purchase Plan
  • Referral Bonus Program
  • 80 hrs. annualized paid vacation (full-time associates)
  • 4 paid holidays per year (full-time hourly store associates only)
  • 1 paid personal holiday of associate's choice and Volunteer Time Off program
  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)


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