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Customer Service Representative

2 months ago

San Francisco, California, United States Bank of Montreal Full time

About the Role:

We are seeking a highly skilled and customer-focused individual to join our Retail Banking team at the Bank of Montreal. As a Retail Relationship Banker, you will be responsible for delivering exceptional service to our customers and prospects, identifying and pursuing business opportunities, and building strong relationships with our clients.

Key Responsibilities:

  • Provide exceptional customer service and support to our customers and prospects
  • Identify and pursue business opportunities to grow our customer base and increase revenue
  • Build and maintain strong relationships with our clients to understand their financial needs and provide tailored solutions
  • Work collaboratively with our sales and service teams to achieve business objectives
  • Stay up-to-date with industry trends and developments to provide expert advice and guidance to our customers

Requirements:

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Excellent problem-solving and analytical skills
  • Strong business acumen and understanding of financial products and services
  • Bilingual in English and Cantonese or Mandarin is preferred

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.