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Client Relations Specialist

2 months ago

Lawrenceburg, Tennessee, United States Graphic Packaging International Full time

Customer Service Representative/Account Management

  • We are looking for a motivated and enthusiastic Customer Advocate
  • Collaborate closely with a designated portfolio of accounts for comprehensive account oversight
  • Dynamic environment dedicated to providing exceptional customer service
  • Play a vital role in the success of the organization

Graphic Packaging International stands at the forefront of the food and beverage packaging sector, delivering packaging solutions for a diverse range of global brands. The company prioritizes surpassing customer expectations, achieving results, and promoting environmental sustainability.

The ideal candidate will integrate into a team supporting the Americas Division, with duties centered around managing assigned accounts. Skills in problem-solving and fostering long-term relationships are essential for success.

Key Responsibilities:

  • Ensure precise and ongoing communication with both internal and external stakeholders
  • Manage orders and inventory based on predictive analysis
  • Oversee project management for cultivating new business opportunities with current clients
  • Meet all objectives related to account cash flow
  • Engage in Lean Sigma initiatives and continuous improvement projects
  • Establish robust relationships with clients
  • Act as a liaison between the organization and clients for account management
  • Execute all other assigned responsibilities

Qualifications:

  • Strong grasp of customer account management principles
  • Familiarity with ERP business systems, ideally SAP
  • High level of organization and meticulous attention to detail
  • Effective time management and prioritization capabilities
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office Suite

Experience:

  • 2-5 years of relevant work experience or a demonstrated track record
  • Bachelor's degree in a relevant field of study or equivalent professional experience

Position Type: Full-Time/Regular

Graphic Packaging International is an Equal Opportunity Employer that assesses candidates based on their qualifications for the position.