Collections Specialist

1 day ago


Union, New Jersey, United States OneMain Financial Full time
Job Title: Collections Specialist

At OneMain Financial, we're committed to helping hardworking Americans achieve their financial goals. As a Collections Specialist, you'll play a critical role in resolving customer delinquencies and ensuring our customers succeed in managing their financial obligations.

Key Responsibilities:
  • Responsible for high-volume collections activities to achieve delinquency goals for an assigned branch
  • Work with customers in a consultative manner, negotiating to resolve account matters
  • Commitment to excellent customer service with the ability to prioritize and manage multiple responsibilities
  • Ability to overcome objections and utilize strong negotiation skills to resolve customer delinquencies
Requirements:
  • HS Diploma/GED
Preferred:
  • Collections or Customer Service experience
  • Bilingual (language requirement per need)

We offer a competitive salary, incentives, and a comprehensive benefits package, including health and wellbeing options, 401(k) matching, and tuition reimbursement. Join our team and take advantage of opportunities to advance to leadership roles, such as Branch Manager and District Manager.

OneMain Financial is a leader in offering nonprime customers responsible access to credit. We're dedicated to improving the financial well-being of hardworking Americans and committed to an inclusive culture, career development, and impacting the communities where we live and work.


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