Electrada EV Charging Support Specialist
5 days ago
We are seeking a highly skilled EV Charging Support Specialist to join our team at Electrada. As a key member of our support team, you will be responsible for providing top-notch support to our customers, ensuring their EV charging infrastructure is running smoothly and efficiently.
Key Responsibilities:- Provide first-level support for EV charging infrastructure, including troubleshooting and resolving issues related to energy, network, hardware, firmware, and software components.
- Collaborate with customers to understand their needs and provide prompt, professional, and accurate feedback to ensure their EV charging experience is exceptional.
- Monitor and respond to alerts, performing Tier I control functions to resolve tickets where feasible, and escalating complex issues to Tier II support as needed.
- Diagnose and troubleshoot EV charging hardware, firmware, and software issues, collecting logs and data to support escalation to Tier II support.
- Manage customer communication through ticket completion, ensuring timely and effective resolution of issues.
- At least 5 years of experience in EV charging, distributed power, telecommunications, utilities, construction, and/or transportation industries.
- Bachelor's degree in Electrical, Mechanical, or Civil Engineering, or equivalent experience.
- Excellent customer-facing skills, with experience in ongoing customer interactions.
- Subject Matter Expert (SME) or individual contributor with cross-functional team accountabilities.
- Ability to work overnight and/or on weekends as needed.
- A dynamic and fast-paced work environment with opportunities for growth and development.
- A competitive salary and benefits package.
- The chance to work with a talented team of professionals who are passionate about electric mobility.
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Library Support Specialist
4 weeks ago
Union, Kentucky, United States Cincinnati State Full timeLibrary Support Specialist RoleJoin our dedicated library team at Cincinnati State Technical and Community College. We are seeking an enthusiastic Library Support Specialist to assist in delivering outstanding service and support to our library users.Position Overview:Execute circulation tasks including checking materials in and out, renewing items, and...
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Server Support Specialist
4 weeks ago
Union, Kentucky, United States The Melting Pot Full timeJob Summary:The Melting Pot is seeking a highly motivated and customer-focused Server Support Specialist to join our team. As a Server Support Specialist, you will play a vital role in ensuring that our guests have an exceptional dining experience.Key Responsibilities:Guest Relations: Promote and maintain positive guest relations by providing exceptional...
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Server Support Specialist
3 weeks ago
Union, Kentucky, United States The Melting Pot Full timeJob Summary:The Melting Pot is seeking a highly motivated and customer-focused Server Support Specialist to join our team. As a Server Support Specialist, you will play a vital role in ensuring that our guests have an exceptional dining experience.Key Responsibilities:Provide exceptional customer service by promoting positive guest relations and exceeding...
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Custodial and Laundry Support Specialist
1 month ago
Union, Kentucky, United States St. Margaret Hall Full timeCustodial and Laundry Support Specialist - Updated Compensation RatesJob Category: Housekeeping Requisition Number: HOUSE002787OverviewPosition: Custodial and Laundry Support SpecialistSt. Margaret Hall is a highly rated nonprofit facility providing both short-term and long-term care, dedicated to serving the senior community in a manner that reflects...
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Customer Support Specialist
4 weeks ago
Union, Kentucky, United States General Electric Credit Union Full timePosition Overview:As a Customer Support Specialist at General Electric Credit Union, you will play a vital role in providing exceptional service to our members. We are a member-focused, not-for-profit financial institution dedicated to meeting the needs of our clients.Key Responsibilities:- Deliver outstanding customer service to our members through...
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Behavioral Support Specialist
4 weeks ago
Union, Kentucky, United States Full Bloom Full timeJob Summary: We are seeking a highly motivated and dedicated individual to join our team as a Behavioral Support Specialist at Full Bloom. As a key member of our special education team, you will play a vital role in supporting students with diverse needs in alternative education settings.Key Responsibilities:Provide behavioral support and assistance to...
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Client Support Specialist
1 month ago
Union, Kentucky, United States R.S. Hughes Full timeCustomer Support SpecialistR.S. Hughes Company, Inc. is actively seeking a dedicated full-time Customer Support Specialist to enhance our operations. This role involves collaborating with the Inside Sales Team to manage various tasks including order processing, inventory oversight, and ensuring compliance with certification standards. You will play a crucial...
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Administrative Support Specialist
1 month ago
Union, Kentucky, United States BCforward Full timePosition Overview:We are seeking a dedicated Administrative Support Specialist to join our team. This role involves performing essential clerical tasks that are vital to the smooth operation of our office.Key Responsibilities:Execute routine clerical tasks in accordance with established procedures, including sorting and filing various documents such as...
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Recreational Support Specialist
1 month ago
Union, Kentucky, United States Carespring Full timeJob OverviewWe are seeking Full-Time, Part-Time, and PRN Recreational Support Specialists to enhance the quality of life for our residents.Compensation: $13.50 to $16 Per HourYour role will involve assisting residents with engaging activities that foster their emotional, spiritual, and psychosocial well-being.Key Responsibilities:Collaborating with the...
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Youth Support Specialist
4 weeks ago
Union, Kentucky, United States Lighthouse Youth & Family Services Full timeJob SummaryLighthouse Youth & Family Services is seeking a highly motivated and detail-oriented Customer Safety Specialist to join our team. As a key member of our front-line staff, you will be responsible for ensuring the safety and well-being of our youth and visitors.Key ResponsibilitiesGreeting and Directing Visitors: Greet and direct visitors and...
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Customer Service Representative
3 weeks ago
Union, Kentucky, United States ConstructConnect Canada Inc Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at ConstructConnect Canada Inc. As a key member of our customer support team, you will be responsible for providing exceptional support services to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide...
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Culinary Operations Specialist
1 month ago
Union, Kentucky, United States Ohio Living Full timeCulinary Operations SpecialistOVERVIEWThe Culinary Operations Specialist is responsible for preparing meals in alignment with organizational standards as well as federal, state, and local regulations. This role ensures that high-quality nutritional services are delivered daily while maintaining a clean, safe, and sanitary kitchen environment.KEY...
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Sales and Customer Support Professional
2 weeks ago
Union, Kentucky, United States Tire Discounters Full timeJob SummaryTire Discounters is seeking a highly skilled Sales and Customer Support Specialist to join our team. As a Sales and Customer Support Specialist, you will be responsible for effectively explaining products and services to customers, leading to appointments at our stores, and providing exceptional customer support.Key ResponsibilitiesManage and...
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Ohio Peer Support Contractor
4 weeks ago
Union, Kentucky, United States Kyros Inc Full timeJob DescriptionRole Overview:As a Peer Support Specialist with Kyros Inc, you will have the opportunity to leverage your personal recovery journey to positively impact the lives of individuals with limited access to Substance Use Disorder (SUD) services. You will be responsible for building and nurturing connections with individuals in recovery from...
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Product Support Specialist
3 weeks ago
Union, Kentucky, United States FIS - Fidelity Information Services Full timeJob SummaryFIS - Fidelity Information Services is seeking a skilled Product Support Representative III to join our team. As a key member of our support team, you will be responsible for providing exceptional technical and client support to our customers.Key Responsibilities:Provide effective technical support by using soft skills and troubleshooting skills...
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Computer Support Specialist
7 days ago
Union, Kentucky, United States L3Harris Technologies Full timeJob DescriptionAt L3Harris Technologies, we are seeking a skilled Computer Support professional to join our team. As a key member of our support team, you will be responsible for providing technical and general computing support for computers and embedded systems in a mission-critical manufacturing environment.Key Responsibilities:Prep and deploy machines to...
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Nutritional Specialist
4 weeks ago
Union, Kentucky, United States Bedrock Care Full timeNutritional Specialist - Full-time Day Shift, Monday to FridayBenefits for Nutritional Specialist: Comprehensive Health, Dental, and Vision CoverageGenerous Paid Time OffDirect Deposit for Convenience401K Retirement PlanOpportunities for Professional Growth and DevelopmentMake a Positive Impact on Residents' LivesBecome a Valued Member of Our Team as a...
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Desktop Support Specialist
6 hours ago
Union, Kentucky, United States First Financial Bancorp Full timeJob SummaryWe are seeking a skilled Desktop Technician to join our team at First Financial Bancorp. As a Desktop Technician, you will be responsible for providing hardware and software support to our internal clients, configuring desktops and laptops, and performing installation, maintenance, troubleshooting, and repair of end-user technology.Key...
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Client Support Specialist
1 month ago
Union, Kentucky, United States PRECISION STAFFING, INC. Full timeJoin Our Team as a Customer Care Associate! Are you dedicated to delivering outstanding support and ensuring customer satisfaction? At PRECISION STAFFING, INC., we are seeking motivated individuals to fill the role of Customer Care Associate. In this position, you will be the primary point of contact for our valued clients. Key Responsibilities: Provide...
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Client Support Specialist
1 month ago
Union, Kentucky, United States The Hertz Corporation Full timeCompensation: $16.50/hour Location: Flexible work arrangements available Schedule: Mid-shifts/ Night Shifts | Overtime is Required Benefits and Advantages: Become part of a dynamic organization where you can enhance your skills and fuel your enthusiasm for customer service. Key Responsibilities: - Provide exceptional support to customers, ensuring their...