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Customer Service Ambassador

2 months ago


Bloomington, Indiana, United States Rogers Group Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Rogers Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Process customer transactions and resolve payment issues
  • Collaborate with internal teams to resolve customer complaints and issues
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Availability to work a variety of shifts, including weekends and holidays

About Rogers Group: Rogers Group is a leading provider of construction materials and services. We are committed to delivering exceptional customer service and building strong relationships with our clients.