Optical Performance Ambassador

4 weeks ago


Bloomington, Indiana, United States EssilorLuxottica Full time

Role Summary

As an Optician at EssilorLuxottica, you will serve as an ambassador for our brand, driving customer satisfaction and growth through exceptional service and product knowledge. This role requires a strong leader who can foster a culture of learning and excellence within the team.

Key Responsibilities

  • Provide exceptional customer service, ensuring timely and accurate solutions to customer needs.
  • Develop and maintain in-depth knowledge of our optical products and services, effectively communicating their features and benefits to customers.
  • Collaborate with Store Management to identify opportunities for growth and expansion in the optical business.
  • Lead by example, promoting a culture of learning and excellence within the team.
  • Engage with the local community to build relationships and attract new customers.
  • Anticipate and resolve customer issues, ensuring long-term satisfaction and loyalty.
  • Perform tasks accurately and efficiently, utilizing technology to streamline processes and improve productivity.
  • Support daily retail operations, adhering to company policies and procedures.
  • Maintain a high level of store appearance, contributing to a positive customer experience.

Requirements

  • Current State Optician License
  • High School Graduate or Equivalent
  • Knowledge of current optical theory and practices
  • 1+ years of retail sales experience
  • Availability to work a flexible schedule, including nights, weekends, and holidays
  • Strong communication and relationship-building skills
  • Ability to work in a fast-paced environment, with frequent standing, walking, and lifting up to 40 lbs.

Preferred Qualifications

  • Optical dispensing experience

Compensation and Benefits

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.



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