Customer Service Associate

19 hours ago


Bloomington, Indiana, United States Waste Pro Full time
Customer Service Representative

At Waste Pro, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Answer incoming calls and respond to customer inquiries in a timely and professional manner.
  • Assist existing commercial and residential customers in resolving issues and providing service quotes for new customers.
  • Establish customer accounts by negotiating and documenting service type, pricing, billing, and other required information.
  • Provide customer retention by offering alternatives to cancellation requests and providing high-level customer service.

As a Customer Service Representative, you'll have the opportunity to work with a variety of customers, from commercial businesses to residential households. You'll be responsible for resolving issues, answering questions, and providing exceptional service to ensure customer satisfaction.

We're looking for a highly motivated and customer-focused individual who is able to work in a fast-paced environment. If you're passionate about delivering exceptional customer service and have a strong desire to work in a dynamic and growing company, we encourage you to apply for this exciting opportunity.



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