Strategic HR Business Partner

Job Summary:

The Strategic HR Business Partner will partner with our company Field Leaders to ensure the smooth and efficient delivery of HR processes, policies, and services. This role will focus on coaching managers, anticipating employee relations needs, and providing day-to-day employee relations support and communication.

Key Responsibilities:

• Conduct HR Business Partner 1:1's with Field Leaders, acting as a trusted partner, confidant, and coach.
• Consult with operations management, providing guidance when appropriate, and responding to employee relations issues for supervisors and managers.
• Work closely with operations management and employees to improve work relationships, build morale, and increase productivity and retention.
• Collaborate with department heads to understand skills and competencies required for new, existing, and open positions, aligning job descriptions, and ensuring job requisitions are completed appropriately.
• Promote a culture where employees are internally sourced for roles within the organization.
• Determine and/or develop appropriate and successful recruiting strategies based on position competencies and requirements to meet current and future staffing needs.
• Full-cycle recruiting as needed, including job posting, screening, interview coordination, reference and background checks, and on-boarding, and facilitating the hiring of qualified job applicants for open positions.
• Perform routine tasks required to administer and deliver human resource programs, including benefits, and leave, including interactive process, disciplinary matters, disputes, and investigations, performance and talent management, including succession planning, productivity, recognition, and morale, occupational health and safety, including worker's compensation.
• Proactively identify retention issues and provide timely and proper solutions.
• Manage functional staffing strategy and metrics with regular analysis and reporting.
• Assist with development of, and recommends, corporate, department, and individual training.
• Assist with, facilitates, and/or delivers compliance training as needed.
• Help facilitate employee engagement and team building activities.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring and assuring that complex and/or sensitive matters are brought to the appropriate person.
• Develop plans for new hire orientation.
• Oversee employee Paid Time Off, including adjusting, answering questions, running reports, etc.
• Interpreting, assisting, and advising employees and managers regarding leave management and benefit administration, and HR procedures and policies within the specified guidelines.
• Attend and participate in employee meetings (development, disciplinary, interactive process, etc.) terminations, and investigations.
• Assure HRIS and data reflects accurate state of company and employees; process new hires, changes, terminations, transfers, promotions, etc., ensuring employee personnel files are kept current and up to date.
• Maintain accurate employee records and reports as needed related to turnover and headcount.

Corporate Functions:

• Interacting with and providing support, guidance, and information to employees, department heads, and job applicants; assisting with answering internal and external inquiries relating to all areas of human resources.
• Provide company policy guidance and interpretation, assisting in ensuring it is applied fairly and consistently.
• Assist in the development of employee engagement and team building activities.
• Assist with creating strategies and building plans for the standardization of full-cycle recruiting.
• Contribute to the creation, implementation, and improvement of HR processes and procedures, as needed.
• Work with new employees that join the organization and helps to develop standardized on-boarding process and communication.
• Handle employment-related inquiries from applicants, employees, supervisors, and external entities.
• Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, payroll, talent management, risk management, and employment law.
• Assess and anticipate HR-related needs and helps design metrics to track results.
• Conduct research, gather data, and statistical reports, and maintain statistical information to understand the position of the organization in the industry and how we compare with our competitors.
• Assist in translating business, functional, and corporate strategies into HR initiatives, supported by data and analytics.
• Managing sensitive and confidential matters like personnel actions/relations, employee relations, and organizational changes, planning and protecting the security of information, data, and files.
• Processes required governmental and regulatory pre- and post-employment screening and inquiries.
• Perform other duties as assigned.

Requirements:

• Working knowledge and understanding of human resource principles, practices, and procedures.
• Strong knowledge of and ability to interpret and apply relevant local, state, and federal employment laws.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent critical thinking and analytical skills, ability to diagnose and solve problems by developing practical solutions.
• Ability to work effectively with and influence all levels of management and to communicate effectively with individuals from different cultures, socioeconomic, and educational backgrounds.
• Ability to collaborate with cross-functional business teams and promote a culture of teamwork.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities simultaneously, adapt to change, and flex when needed to pitch in on the day-to-day.
• Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and communicate, teach, and comply with company policies.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to prioritize tasks and to delegate them when appropriate.
• Able to quickly and effectively transition between tasks.
• Ability to function well in a high-paced and at times stressful environment.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Ability to generate and make formal presentations on a variety of work-related topics on a regular basis required.
• Ability to travel for site visits, career and job fairs, and professional meetings.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization's HRIS and talent management systems.
• Bilingual Spanish, preferred.

Work Environment:

The HR Strategic Business Partner works in an office environment, and uses a computer, telephone, and other office equipment as needed to perform duties, except for travel to the restaurants when needed.

The noise level in the work environment is typical of that of an office.

When visiting Restaurants, the employee will be exposed to distracting noises and sound levels from cooktops, hot temperatures from fryers and grills, sharp utensils and equipment, wet flooring, and cold temperatures when dealing with walk-in coolers/freezer.

Restaurant kitchens are often small spaces, they may work near others, while maintaining social distancing.

Physical Demands:

While at the Support Center, the employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle, or feel, and to stand, walk, reach, bend, or lift up to 40 pounds.

When visiting Restaurants, HR Strategic Business Partner could be required to stand/sit/walk for long periods of time, along with frequent bending, kneeling, lifting (handling food, trays, cups, lids, straws, cleaning supplies, and handling waste), carrying (generally under 10 lbs.), balancing, pulling, pushing, crouching, stooping, reaching, crawling, twisting, eye-hand and foot coordination, neck flexion, and neck twisting.

Travel:

40% of the time will be spent out in the field, visiting restaurants, and as needed.

Education/Experience:

• Bachelor's degree in human resources, business, or other related areas.
• Minimum of three years of human resources experience. A combination of education and experience may be substituted.
• Knowledge of relevant labor and employment laws and procedures regarding benefits, workers compensation, leaves of absence, recruiting, labor & employment, and general human resources practices, etc.

Proven employee relation skills with ability to successfully drive change and accountability.

Additional Eligibility Qualifications:

• Authorization to work in the United States indefinitely without restriction or sponsorship.

Other Duties/Additional Information:

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position.

It is not intended to be an exhaustive list of all duties, responsibilities, or tasks which may be required to be performed in this position.

The employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary.

This job description does not constitute an employment contract and may be changed at the discretion of the employer with or without notice.

Equal Employment Opportunity:

Yoshinoya America, Inc. is committed to a diverse and inclusive workplace.

We are an equal opportunity employer and we do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.