Retail Service Representative

3 days ago


La Verne, California, United States AAA Full time

We are seeking a highly skilled and customer-focused Retail Service Specialist to join our team at AAA. As a key member of our front desk team, you will be responsible for providing exceptional service to our members and customers.

Key Responsibilities:

  • Greet all members and customers, determine their needs, and provide legendary service.
  • Provide DMV vehicle license, registration, and notary services.
  • Meet sales and service goals and earn incentives for multiple AAA products and services.
  • Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials.
  • Make hotel and car rental reservations for members and provide travel destination information.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Knowledge of AAA products and services.
  • Basic computer skills and familiarity with software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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