Sales Account Executive

11 hours ago

New York, New York, United States The RealReal Full time
About The Role

We're seeking an experienced Sales Account Executive to join our team at The RealReal. As a key Outside Sales position, you'll drive new business by acquiring consigned items from new clients within an assigned territory. If you're customer-obsessed and self-motivated to win in an in-home appointment-based, quota-driven sales environment, this could be the perfect fit.

What You Get To Do Every Day
  • Work to convert marketing-generated leads into new clients, and self-generate new business by prospecting and activating lapsed leads
  • Connect with clients to drive consignment activity through daily outreach and in-home appointments
  • Leverage strong client relationships to gain referrals for new business
  • Procure consigned goods from clients and ship to ecommerce centers on their behalf
  • Outreach daily to leads and clients
  • Provide an outstanding client experience
  • Review contract with clients
  • Set pricing expectations through deep knowledge of luxury, while utilizing internal tools and resources
  • Partner with Consignor Relations team to proactively resolve client issues or concerns
  • Regularly spend more than 70% in the field building client relationships and acquiring consigned items
  • Other duties as required
What You Bring To The Role

Minimum Requirements
  • 3+ years direct sales experience with a proven track record for success in performance-based direct sales roles
  • Must live on Long Island (no exceptions) and regularly meet with clients in person anywhere within assigned territory
  • Ability to quickly build rapport and establish trust and credibility with clients
  • Ability to commit to 40 hours per week and occasionally work off-hours as required by clientele
  • Self-motivation and drive to achieve results
  • Stellar communication skills - both written and verbal; Ability to effectively interface with sophisticated clientele and adapt communication style to suit the target audience
  • Proven ability to build lasting relationships with clients and colleagues
  • Self-motivated, proactive, dedicated, and results-oriented with a strong ability to work independently in a fast-paced work environment
  • Strong organizational and follow-up skills
  • Proficiency with technological tools including Salesforce or a CRM of similar caliber and G-suite
  • Team-focused mentality with a passion for collaboration
  • A solutions-focused mentality with a growth mindset
  • Adaptability and openness to change
  • Highly coachable with an eagerness to learn
  • Ability to travel more than 70% within designated market
  • Ability to lift and move up to 25 lbs
Preferred Requirements
  • Experience converting leads to close new business
  • Previous experience selling luxury goods and/or services
  • Existing book of clients
  • Ability to discuss and advise customers on general fashion trends and developments in the luxury market
Compensation, Benefits, + Perks
  • Base salary plus uncapped commission
  • $2,000/month commission + additional $500 bonus potential (at target) - top performers earning over $5,000/month
  • Annual Elite Club Trip for top performers
  • Monthly sales competitions (i.e. cash | prizes | site credit | stock)
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
  • Unlimited DTO with Manager approval
The expected salary range for this role is $60,000.00-$65,000.00. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

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