Customer Service Liaison
3 weeks ago
Job Summary
As a Customer Relations Representative at State Farm Insurance, you will play a vital role in delivering exceptional customer service. Your primary responsibilities will include assisting customers with their insurance needs, providing accurate information, and resolving issues in a timely and professional manner.
Key Responsibilities
- Process policy changes, claims, and payments accurately and efficiently.
- Maintain customer records and update information as necessary.
- Collaborate with team members to ensure seamless customer experiences.
- Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
About State Farm Insurance
State Farm Insurance is a leading provider of insurance and financial services. We are committed to delivering exceptional customer service and building long-term relationships with our customers.
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