Customer Account Manager
6 hours ago
Arcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. We are seeking a highly skilled Customer Account Manager to join our team.
Responsibilities:- Manage Mission Partner project and IT resource profiles, Service Level Agreement (SLA) and Customer Support Agreement (CSA) documentation, and associated data validation.
- Perform quality assurance checks of Mission Partner project profiles, account documentation, and funding data to ensure accuracy and minimize potential gaps in service.
- Administer monthly billing and invoicing processes for all deployed IT resources.
- Use and maintain effective communication and outreach with all Sponsors and stakeholders to foster positive working relationships.
- Collaborate with the Acquisition Administration and Finance Administration teams to facilitate Mission Partner support and address processing and/or support issues.
- Must possess and be able to maintain a TS/SCI clearance with Polygraph.
- Bachelor's degree in a business or technical discipline.
- Minimum of five (5) years of experience supporting project management, contracts, and/or purchasing-related activities.
- Strong written and oral communication skills.
- Working experience with Microsoft Office application suite and Sponsor systems.
Arcfield is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment.
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Customer Account Manager
3 weeks ago
Chantilly, Virginia, United States Arcfield Full time{"title": "Customer Account Manager", "description": "Job SummaryArcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. We are seeking a highly skilled Customer Account Manager to join our team.Key ResponsibilitiesManage Mission Partner project and IT resource...
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Customer Account Manager
2 weeks ago
Chantilly, Virginia, United States Arcfield Full timeJob DescriptionArcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. We are seeking a highly skilled Customer Account Manager to join our team.ResponsibilitiesAccount Management: Manage Mission Partner project and IT resource profiles, Service Level Agreement...
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Customer Account Manager
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Chantilly, Virginia, United States Arcfield Full timeJob DescriptionArcfield is a leading provider of full lifecycle, mission-focused systems engineering and integration capabilities to the U.S. government and its allies. We are seeking a highly skilled Customer Account Manager to join our team.ResponsibilitiesAccount Management: Manage daily business account activities required for acquiring and maintaining...
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Customer Account Manager Expert
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