National Accounts Sales Support Specialist

15 hours ago

Menomonee Falls, Wisconsin, United States RJ Schinner Co Full time
National Accounts Sales Support Specialist Job Summary

The Sales Support Specialist will play a crucial role in assisting the National Accounts sales team and customers with customer requests and sales team support. This includes administration of files and data, analyzing trends to support account growth, responding to customer inquiries, assisting with trade show needs, and corresponding with customers and internal teams to ensure needs are addressed.

Key Responsibilities
  • Support the National Accounts sales team by analyzing pricing data, reviewing customer-specific pricing, and comparing data to RJ Schinner cost files.
  • Ensure pricing data accuracy by adjusting and/or reporting discrepancies to field Sales Representatives.
  • Administer regular sales reports, conduct sales analysis, and report findings to appropriate Sales Representatives.
  • Respond to customer requests for product data and sourcing queries.
  • Coordinate with the procurement team and vendors to obtain samples for customers.
  • Support trade show activity by assisting with preparation, reviewing, and compiling leads, and coordinating sales opportunities between national accounts and field sales reps.
  • Assist with troubleshooting problems with customer orders, customer accounts, etc.
  • Work with Account Managers to create and implement targeted sales strategies.
  • Use data analytics to make recommendations to improve sales.
  • Stay up-to-date with new product sales launches and communicate with the sales team.
Requirements
  • High School Diploma required.
  • 3-5 years of customer service, marketing, or sales experience.
  • Polished communication and organizational skills.
  • Intermediate proficiency with Microsoft Office.
  • Intermediate-to-advanced Microsoft Excel skills.
  • Proven ability to interact and professionally communicate with multiple levels of an organization.
  • Effectively analyze data, identify problems quickly, and implement appropriate solutions in a fast-paced environment.
  • Established sense of urgency.
  • Excellent detail orientation.
  • Remarkable ability to accommodate differing personalities.
  • Masterful relationship building ability.
What Could Make You Stand Out
  • Associate's degree or higher.
  • Prior experience with an ERP software program strongly preferred.

RJ Schinner Co., Inc. is proud to be an Equal Opportunity Employer. We hire and promote for all positions without regard to race, religion, color, national origin, gender, sexual orientation, gender identity and/or expression, disability, or veteran status. All terms and conditions of employment are administered on the basis of equality.

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